Experience

Helsinki Police Department

• Law Enforcement
• 100 - 200 Employee

• Office Secretary

  • Apr 2020 - Present

  My work includes e.g. archiving and organizing documents such as pre-trial investigation records, as well as delivering them on request to the injured party, suspects/representatives or prosecution authorities. My work includes e.g. archiving and organizing documents such as pre-trial investigation records, as well as delivering them on request to the injured party, suspects/representatives or prosecution authorities.



Polarn O. Pyret Finland

• Finland
• Retail
• 1 - 100 Employee

• Shop Assistant

  • Jun 2018 - Present

  Working as a shop assistant with POP's sustainable children's fashion: selling, assisting customers, handing out online orders, assisting with the stock etc. Working as a shop assistant with POP's sustainable children's fashion: selling, assisting customers, handing out online orders, assisting with the stock etc.



Unigrafia

• Finland
• Higher Education
• 1 - 100 Employee

• IT Helpdesk

  • Aug 2018 - Apr 2020

  My job was to help the University of Helsinki staff and students with their IT related dilemmas via phone, chat and email. I also participated in the development of the university's chat bot, Harri Botter.As a Helpdesk employee, I got to develop important working life skills such as teamwork, trouble-shooting, reacting quickly to unpredictable situations, customer communication and, of course, IT and its relevance. My job was to help the University of Helsinki staff and students with their IT related dilemmas via phone, chat and email. I also participated in the development of the university's chat bot, Harri Botter.As a Helpdesk employee, I got to develop important working life skills such as teamwork, trouble-shooting, reacting quickly to unpredictable situations, customer communication and, of course, IT and its relevance.



Laukaan kunta - Municipality of Laukaa

• Special Needs Assistant

  • Apr 2018 - Jun 2018

  Special Needs Assistant's work in a class of flexible basic education (JOPO).This job taught me about offering support for learners with learning difficulties; I also learned about classroom management and creating differentiated materials. Special Needs Assistant's work in a class of flexible basic education (JOPO).This job taught me about offering support for learners with learning difficulties; I also learned about classroom management and creating differentiated materials.



Elsa & Eemil

• Shop Assistant

  • Feb 2016 - Jan 2018

  Shop assistant's work in a children's clothing store; customer service, sales work and updating and prompting the store's social media profiles. I learned how to create interesting ads for social media platforms and how to encounter customers even better, offer solutions to match their requests. I also gained new knowledge on retail and (children's) fashion. Shop assistant's work in a children's clothing store; customer service, sales work and updating and prompting the store's social media profiles. I learned how to create interesting ads for social media platforms and how to encounter customers even better, offer solutions to match their requests. I also gained new knowledge on retail and (children's) fashion.



Laukaan kunta - Municipality of Laukaa

• English and Swedish Language Teacher

  • Mar 2017 - Jun 2017

  Substitute teaching in three elementary schools. 21 weekly English lessons and two Swedish lessons, and and additional "English club" for first and second graders. I learned (for example) about collecting and creating pedagogical materials for language teaching, classroom management, support and differentiation in the classroom, assessment, handling challenging situations professionally. Substitute teaching in three elementary schools. 21 weekly English lessons and two Swedish lessons, and and additional "English club" for first and second graders. I learned (for example) about collecting and creating pedagogical materials for language teaching, classroom management, support and differentiation in the classroom, assessment, handling challenging situations professionally.



Tommy Bartlett, Inc.

• Exploratory assistant

  • May 2014 - Sep 2014

  The work included customer service and instruction, gift shop management, ride management and other tasks at the exploratory.I learned to carry out tasks in a hectic environment and to use English as a working language fluently. I also gained new perspective towards meeting people from different cultural backgrounds and living abroad. The work included customer service and instruction, gift shop management, ride management and other tasks at the exploratory.I learned to carry out tasks in a hectic environment and to use English as a working language fluently. I also gained new perspective towards meeting people from different cultural backgrounds and living abroad.