Experience

MyCreative Ventures

• Malaysia
• Investment Management
• 1 - 100 Employee

• Strategic Communications Senior Executive

  • Apr 2023 - Present

• Strategic Communications Executive

  • Jan 2023 - Mar 2023



CENDANA Malaysia

• Malaysia
• Performing Arts
• 1 - 100 Employee

• Grants Executive (Performing Arts)

  • Jul 2021 - Dec 2022



T21 Networks

• Malaysia
• Telecommunications
• 1 - 100 Employee

• Executive Administrator

  • Jul 2017 - Apr 2021

  - Management of office-related administrative duties - Involvement in HR and Operational duties - Involvement in Technical duties including site visits and installation monitoring - Handling ad-hoc duties given by the Director - Management of after-sales queries - Preparation of official documents, reports and maintaining company policies - Handling office finances - Attend meetings with clients/government officials - Graphic design of company marketing materials - Management of office-related administrative duties - Involvement in HR and Operational duties - Involvement in Technical duties including site visits and installation monitoring - Handling ad-hoc duties given by the Director - Management of after-sales queries - Preparation of official documents, reports and maintaining company policies - Handling office finances - Attend meetings with clients/government officials - Graphic design of company marketing materials



Guestserv (Malaysia) Sdn Bhd

• Kuala Lumpur, Malaysia

• Administrative Assistant

  • Jul 2015 - Jun 2017

  - Handling purchase of local orders for projects - Liaising with suppliers on product purchasing - Managing deliveries of company products to clients/projects - Liaising with transporter/courier services on delivery/shipment of products to clients/projects - Proper management of company files and documentations - Ensuring proper channeling of Purchase Order/Service Order etc. to and from Sales/Technical Department and other appropriate departments - Handling incoming phone calls - Assisting customers for electronic safebox decoding (unlocking) - Providing monthly report on total sales to the director - Management of the upkeep of office and company storage - Management of the office pantry and stationery supplies - Arranging interview sessions with candidates for vacant positions - Handling annual CSR (Corporate Social Responsibility) program and other company events - Handling special / ad hoc directives from the company Director Show less



Aegis BPO Malaysia Sdn. Bhd.

• Selangor, Malaysia

• Customer Service

  • Feb 2015 - Jun 2015

  - Answering inbound calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. - Follow up to ensure that appropriate actions were taken on customers' requests. - Refer unresolved customer grievances or special requests to designated departments for further investigation. Show less



Healthy World Lifestyle Sdn. Bhd. (Ogawa)

• Cheras, Selangor, Malaysia

• Wellness Advisor

  • Jul 2013 - Jan 2015

  - Performed promotions on the latest products and technologies by the brand - Provided in-depth information on the products to the customers - Provided basic fitness and health information based on the customers’ condition - Performed demonstration of the product utilization to its best - Handled the complaints and suggestions from customers - Conducted after-sales services to ensure customer satisfaction - Performed promotions on the latest products and technologies by the brand - Provided in-depth information on the products to the customers - Provided basic fitness and health information based on the customers’ condition - Performed demonstration of the product utilization to its best - Handled the complaints and suggestions from customers - Conducted after-sales services to ensure customer satisfaction



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Kitchen Staff (Part Time)

  • Dec 2008 - Mar 2009

  - Preparation and quality monitoring of ingredients - Production of main and side-dishes within required time - Daily and monthly inventory count - Maintenance of hygiene and quality of food preparation area - Proper management of wastage - Preparation and quality monitoring of ingredients - Production of main and side-dishes within required time - Daily and monthly inventory count - Maintenance of hygiene and quality of food preparation area - Proper management of wastage