Experience

Sheraton Skyline Hotel London Heathrow

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Aug 2022 - Present



Hyatt Place West London Hayes

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Gallery Host/ Team Leader

  • Jul 2021 - Jul 2022



BaxterStorey

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• British Airways Lounge Host Terminal 5

  • Jul 2018 - Nov 2021

  - Welcoming and Hosting the guest at the lounge, checking on the guest comfort explaining the daily special meals to upsell and inturn increase the revenue.- Responsible for smooth operation covering 400 covers.- Trained in Basic Resturant operations to develop all round skills- Trained in coffee making, Irish coffees and got hands on experience in Beverage making. - Welcoming and Hosting the guest at the lounge, checking on the guest comfort explaining the daily special meals to upsell and inturn increase the revenue.- Responsible for smooth operation covering 400 covers.- Trained in Basic Resturant operations to develop all round skills- Trained in coffee making, Irish coffees and got hands on experience in Beverage making.



Sofitel London Heathrow Hotel- T5

• Meeting And Events Host At Sofitel London Heathrow Airport

  • Jan 2020 - Jun 2020

  -Meeting and Greeting guests in a professional manner.-Managing upto 45 Meeting rooms, The reception desk and the business centre.-Answering all incoming call, emails and re-routing them to the relevant parties.- Sound knowledge of Opera management system.-Overlooking guest satisfaction from greet to depart.-Responsible for department SOP file and for implementing it by training new staff. -Meeting and Greeting guests in a professional manner.-Managing upto 45 Meeting rooms, The reception desk and the business centre.-Answering all incoming call, emails and re-routing them to the relevant parties.- Sound knowledge of Opera management system.-Overlooking guest satisfaction from greet to depart.-Responsible for department SOP file and for implementing it by training new staff.



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Beauty Advisor/ Beautician

  • Oct 2017 - Jun 2018

  - Greeting and welcoming customers and explaining them about the services offered.- Handing the customers on day to day basis on till points during the sales of retail products.- Performing services such as Eyebrow threading and waxing ,eyebrow and lash Tinting, lash lifting, semi- permanent lashes, party/ cluster lashes, waxing of hands legs and underarms, manicure and application of Gel polish.- Upselling of beauty retail products and services to increase the revenue.- Answering phone calls and booking appointments.- Responsible for Opening and closing of the beauty bar counter.