Experience

San Diego Symphony

• United States
• Performing Arts
• 100 - 200 Employee

• Director of Human Resources

  • Jun 2018 - Present

  • Passion for 'building': Building people, processes, departments, and organizations.• Focus on both short- and long-term organizational planning.• Champion the importance of a diverse and inclusive environment.• Recruit, select, hire, and provide orientation, direction, evaluation, and career-pathing; open opportunities for all staff levels and succession planning for leadership. • Thoroughly analyze available data to determine effective solutions.• Direct oversight of the strategic planning, development, implementation, direction, and supervision for all Human Resources activity.• Responsible for the hiring, supervision, and guidance of Human Resources personnel.• Ensure compliance of Human Resources policies, procedures, and state/federal laws.• Direct for the development and implementation of organizational policies and procedures.Manage all facets of HR, including: - Culture development - Strategic planning - Employee relations (3 groups: 2 union, 1 non-union) - Recruitment for all employee levels including C-suite - Development of all HR policies; ensure compliance with laws and regulations - Onboarding - Performance management - Training & development - Benefits management - Policy development and implementation - Supervise payroll and HR staff



Scripps Theatre Arts

• United States
• Performing Arts

• Founder, CEO

  • Jan 2018 - Present

  Bringing musical theatre to youth in Scripps Ranch!• Ensure a culture where actor well-being is held above all else.• Identify and eliminate barriers that exclude, in all areas: programming, arts education, casting, hiring, and board participation.• Build relationships within the community; oversee external partnerships, memberships, and networking relationships.• Manage resources for financial success.• Work with various stakeholders including but not limited to Board members, external vendors and consultants.• Build relationships with member families.• Provide opportunities for participation in the organization and its programs by all individuals and groups.



211 San Diego

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Director of Organizational Development & Talent

  • Nov 2016 - Apr 2018

  Responsibilities:• Focus on employee engagement through organizational culture management.• Have significant positive impact on the experience of every client services staff member.• Develop programs that facilitate professional development of team members to their fullest potential, particularly emerging leaders.• Create clear career pathways for client services staff members and design programs for long-term success.• Recruit, select and place high-performing client services staff into "best fit" roles.• Manage recruitment, preboarding, orientation and onboarding in order to give new hires the most successful start possible.• Provide direction and training as a change agent manager within a complete transformation to the organization's new person-centered client service model.• Lead the Quality Assurance and Training Team, using all available tools to build trainers and coaches to their fullest potential.• Deliver and consistently evaluate a robust and effective learning and development program aligned with organizational strategy and direction.• Implement proven and reliable Human Resource processes.• Serve as the voice of the staff at the executive level; work to ensure opportunities for development and success for all represented employees.• Implement organizational strategies to effectively address identified "gaps".• Lowered Workers Compensation claims to almost nothing using highly valuable employee engagement techniques.• Internal consultant for all Human Resource processes.Core competencies: Employee Relations; Compliance; Benefits; Training; Orientation & Onboarding; Leave of Absences; Performance Management; and Employee Rewards, Recognition & Events



ACI Specialty Benefits

• United States
• Mental Health Care
• 1 - 100 Employee

• Director of Employee & Client Services

  • Sep 2013 - Oct 2016

  Consultant for employee relations and organizational development to drive solutions for senior leaders and Human Resources managers and directors to assess needs and create effective plans of action. o Manage 600+ training events per year nationwide.o Customize training to enhance the breadth of training services provided. o Direct the development of a comprehensive training strategy, methodology, program and curriculum. o Serve as subject matter expert in specific content areas.o Recruit, hire, and provide orientation, direction, and evaluation of training partners.o Develop and facilitate training via instructor-led delivery or webinar.o Conduct management-level training on a regular basis.o Evaluate training programs for effectiveness and make improvements.Critical Incident Management Assistanceo Provide instant consultation services after a critical incident or traumatic event.o Coordinate onsite grief debriefing (or similar intervention) services.o Provide reduction-in-force support in the form of career outplacement resources and services as well as onsite support options.o Post-incident follow-up.



Anritsu

• Japan
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Training Program Manager

  • Jan 2006 - Mar 2013

  o Prompt change and process improvement in a fast-paced, dynamic environmento Manage all administrative facets of the program, including class schedules, instructor schedules, event management, equipment coordination, certificate distributiono Create a positive work environment for my team while maintaining positive working relationships with all other areas of the organizationo Quickly and frequently make important decisions on-the-spot based on risk and benefit analysiso Identify root causes of issues and facilitate resolutionso Develop new methods for compiling and analyzing data and present results to leadership



Ramblin Express Inc

• HR Generalist and Executive Assistant

  • Jan 2000 - Jan 2003

  o Responsible for administration of company benefits and payroll for 100+ employees.o Actively participated in benefit yearly planning process, coordinated with insurance companies toresolve billing issues.o Performed new hire interviews, paperwork, and orientations and maintained all employee files.o Answered routine requests for information on policies, procedures, and programs.o Represented the company at numerous trade shows.o Coordinated with all necessary departments to ensure correct processes.o Developed new policies and procedures to improve customer service.o Responsible for the training of new customer service representatives and associates.o Assisted the sales manager in supervising/coaching the sales team.



J & S Packaging Co., Inc

• Operations Manager

  • Jan 1993 - Jan 2000

  o Performed customer service, Accts. Payable and Accts. Receivable processing, order entry,purchasing, and inventory control for two independently run plants.o Periodically conducted audits of office and inventory activities to ensure compliance withcompany policies and procedures.o Implemented easily understood processes and reorganized the office to run much moreefficiently.o Recruited, trained, and managed office associates. o Performed customer service, Accts. Payable and Accts. Receivable processing, order entry,purchasing, and inventory control for two independently run plants.o Periodically conducted audits of office and inventory activities to ensure compliance withcompany policies and procedures.o Implemented easily understood processes and reorganized the office to run much moreefficiently.o Recruited, trained, and managed office associates.