Alicia Howson
Chief Operating Officer at Exercise.com- Claim this Profile
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Bio
Kaylie Boyce
Alicia is hands down the best supervisor I have ever had. From the moment she stepped on the scene, she met me where I was at, took the time to hear my goals, aspirations, and frustrations, then went to work on executing those outcomes. I always feel seen, heard, and important with her. She identified my needs as a team member and ensures daily that her communication and actions reflect what best works for me. Her knowledge and understanding of client experience is moving. She has the best "voice of the client" I have ever encountered. She is always level headed, analytical, and business minded while also ensuring the compassion and connection with our clients is never muffled. If I had to choose one person to learn how to elevate my career, my understanding of client experience and my ability to touch lives daily from, it would be Alicia without hesitation.
Kaylie Boyce
Alicia is hands down the best supervisor I have ever had. From the moment she stepped on the scene, she met me where I was at, took the time to hear my goals, aspirations, and frustrations, then went to work on executing those outcomes. I always feel seen, heard, and important with her. She identified my needs as a team member and ensures daily that her communication and actions reflect what best works for me. Her knowledge and understanding of client experience is moving. She has the best "voice of the client" I have ever encountered. She is always level headed, analytical, and business minded while also ensuring the compassion and connection with our clients is never muffled. If I had to choose one person to learn how to elevate my career, my understanding of client experience and my ability to touch lives daily from, it would be Alicia without hesitation.
Kaylie Boyce
Alicia is hands down the best supervisor I have ever had. From the moment she stepped on the scene, she met me where I was at, took the time to hear my goals, aspirations, and frustrations, then went to work on executing those outcomes. I always feel seen, heard, and important with her. She identified my needs as a team member and ensures daily that her communication and actions reflect what best works for me. Her knowledge and understanding of client experience is moving. She has the best "voice of the client" I have ever encountered. She is always level headed, analytical, and business minded while also ensuring the compassion and connection with our clients is never muffled. If I had to choose one person to learn how to elevate my career, my understanding of client experience and my ability to touch lives daily from, it would be Alicia without hesitation.
Kaylie Boyce
Alicia is hands down the best supervisor I have ever had. From the moment she stepped on the scene, she met me where I was at, took the time to hear my goals, aspirations, and frustrations, then went to work on executing those outcomes. I always feel seen, heard, and important with her. She identified my needs as a team member and ensures daily that her communication and actions reflect what best works for me. Her knowledge and understanding of client experience is moving. She has the best "voice of the client" I have ever encountered. She is always level headed, analytical, and business minded while also ensuring the compassion and connection with our clients is never muffled. If I had to choose one person to learn how to elevate my career, my understanding of client experience and my ability to touch lives daily from, it would be Alicia without hesitation.
Experience
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Exercise.com
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Chief Operating Officer
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Oct 2023 - Present
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Owner
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Dec 2022 - Present
I help organizations with strategic and operational Client Success consulting for organizations looking to elevate their client experience. I help organizations with strategic and operational Client Success consulting for organizations looking to elevate their client experience.
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Robbins Research International
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United States
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Professional Training and Coaching
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200 - 300 Employee
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Director of Client Experience
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Jan 2022 - Oct 2023
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Gravy
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United States
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Financial Services
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1 - 100 Employee
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Senior Vice President of Client Success
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Feb 2021 - Dec 2021
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Senior Director of Client Revenue
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Oct 2020 - Feb 2021
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Revenue Operations Manager
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Jun 2020 - Oct 2020
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Sales Executive
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Nov 2019 - May 2020
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Client Success Manager
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Jan 2018 - Oct 2019
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West Jackson Baptist Church
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United States
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Religious Institutions
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1 - 100 Employee
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Ministry Associate
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Jun 2009 - Jan 2013
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Palmer Holland
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United States
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Chemical Manufacturing
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100 - 200 Employee
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Administrative Assistant
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Aug 2006 - Jul 2008
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Education
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2011 - 2013
Union University
Master of Education - MEd, Sport Administration -
2007 - 2009
Union University
Bachelor's degree, Sport Management
Community
