Cia Boxer

Registrar at Easter Seals Camp Harmon
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Contact Information
us****@****om
(386) 825-5501
Location
Scotts Valley, California, United States, US

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5.0

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Ajay Prashar

As an IT employee that has worked with Cia, in the claims department for 15+ years, I have to say that she has consistently been a positive spirit at work. I enjoy working with Cia as I got to witness an employee that performs their duties with passion and accuracy; she genuinely seems to care about the impact of her duties on her coworkers and manager. Look at Cia’s profile picture. I was blessed to see 15+ years of that in our day to day interactions. -Ajay Prashar Senior Systems Engineer III, Dignity Health Management Services Organization (DHMSO)

Daniel Perez

We worked with together at Physicians Medical Group of Santa Cruz. Cia Boxer is a expert claims, billing professional and a great caring person. It was a pleasure to work with her.

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Credentials

  • 2019 Cybersecurity Certiication
    Dignity Health
    Jun, 2019
    - Oct, 2024
  • 2019 HIPPA Training
    Dignity Health
    Feb, 2019
    - Oct, 2024

Experience

  • Easter Seals Camp Harmon
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Registrar
      • May 2023 - Present

      To be of service to over 300 clients with special needs, assisted campers and caregivers from around the world in getting registered, transported to & from Camp Harmon, paperwork completed and financially covered. Assisted nurses in gaining needed information to best provide care. Worked with Regional Centers to gain authorizations and payments. Account reconciliation daily and preparing for next year sessions. Verifying accounts, setting up facility and scheduling miscellaneous events. Customer Service, via phone, email and fax; Microsoft Excel, Outlook and One Notes Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands while employing customer relations strategies to improve interactions and reduce complaints Maintained office supplies inventory by checking stock and ordering new supplies Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees Organized company meetings and scheduling for 30 - employee team Show less

  • The Camp Recovery Center
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Financial Services Professional
      • Feb 2020 - Mar 2023

      I processed billing and collections for The Camp Recovery Center. Assisted then Manager, now Director of the Business office with all account types, HMO, PPO, Private and VA Tricare collections, adjustments and reconciliation. Submitting Bills via paper and electronic methods, clearinghouse and or directly with the plans. I reviewed health plan contracts and their application to our accounts. I worked with training our team to duplicate best practices and trained health plan representatives on processing substance abuse and mental health facility claims over the phone. I am CPR certified. I participated is monthly training with various health plans on cyber safety, best processing methods, and payment management. I prepared and deposited checks, credit card & EFT payments from the clients & health plans. We regularly achieved our monthly & annual financial goals. Show less

  • County of Santa Cruz
    • United States
    • Government Administration
    • 400 - 500 Employee
    • Accounting Technician
      • Aug 2022 - Dec 2022

      I was spread throughout the Fiscal Department, primarily attending to In-home Services, working with IHSS providers' time sheets, electronic provider portal use and payment warrants. Assisted via phone and email from both recipients and providers in accessing information regarding these services. I collected data and prepared reports for the State. I assisted in the Benefit Distribution Unit, via email and/or phone, in completing application of monies for CalFresh, CalWorks, homeless benefits and childcare assistance programs. I trained in payroll and distribution for the county employees. Finally participated in Leadership training courses as offered by the county under Amanda Geipe. Show less

  • Dignity Health Medical Network - Santa Cruz
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Claims Examiner
      • Sep 2017 - Aug 2019

      Audited approximately 3,000 claims (both HCFA and UB-04), entered and processed approximately 1,000 claims per week strictly following the CMS guidelines and timelines by law.Responsible for all denied claims, research and post all supporting documentation to the database for DMHC & health plan audits. Putting together packets by claims for individual health plan audits which were done once per year for each of the 6 commercial health plans.Updated and maintained the patient and provider Ez-Cap database tables for the company's use. Using details as patient demographics, health plan details, provider NPI information and contract information which also updated the provider credentials.Provided client support to the nearly 150 contracted providers and nearly 500 non-contracted providers and groups, as well as to the patients and company staff as needed daily.Trained, over 30 individuals in management, claims processors, data entry clerks, IT staff and provider office staff, in billing practices & laws, for processing and closing of medical claims. Show less

    • Claims Examiner
      • Feb 2001 - Sep 2017

      PMG of Santa Cruz was acquired by Dignity Health Medical Network in September 2017As a Claims Examiner, handling the oversight of all HMO claim types from entry to closing of each claim by a set timeline. Assisting Claims Processors in making decisions on how the rules apply to specific claims and keeping the flow moving within the expected deadlines. Communicating between multiple departments to satisfy the needs of the providers and specifically customer service, both internally and externally. Participation in preparation of materials for audits by 6 health plans. Training, updating documentation and team collaboration as routine in this constantly evolving industry to produce growth. Show less

  • Western Medical Associates
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Account Representative
      • Sep 1995 - Feb 2001

      Customer Service in balancing patient accounts; communicating with the health plans, patient, office staff and collection agencies. Applying payments to the patient ledgers Posting provider billing in the HCFA 1500 format Assisted IT in research, testing and developing the company's workstation applications Customer Service in balancing patient accounts; communicating with the health plans, patient, office staff and collection agencies. Applying payments to the patient ledgers Posting provider billing in the HCFA 1500 format Assisted IT in research, testing and developing the company's workstation applications

Education

  • Cabrillo College
    N/A, Medical Insurance Coding Specialist/Coder
    1992 - 1996

Community

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