Director, Human Resources

• Aug 2021 - Present

Gordon Ramsay North America comprises the North American restaurant business of acclaimed chef, restaurateur, TV personality and author Gordon Ramsay. In 2019, Gordon Ramsay inked a deal with private equity firm Lion Capital to expand Gordon Ramsay restaurant concepts across the U.S. We're excited to scale dining concepts—fast casual, casual and upscale—with plans to launch new brands like Ramsay's Kitchen and tap into several of the successful U.S. and international key brands, including Gordon Ramsay Fish & Chips, Gordon Ramsay Burger, Gordon Ramsay Street Pizza, Gordon Ramsay Steak, Lucky Cat by Gordon Ramsay and Hell’s Kitchen. We currently have 13 restaurants in the U.S., with ten in partnership with Caesars Entertainment across Las Vegas, Atlantic City, Baltimore, Lake Tahoe and Kansas City. Our first company-owned restaurants are now open in Orlando, Chicago, and Boston, with plans for new restaurants in Miami and DC. We're growing quickly and seeking candidates for full-time and part-time roles across North America. For more information regarding open positions, contact careers@grna.com.

Senior Director of Recruiting

• Feb 2020 - Aug 2021

ClubCorp is the largest owner and operator of private clubs nationwide with 200+ country clubs, city clubs, athletic clubs and stadium clubs. Connecting talented individuals with hiring managers is my passion. I supported salaried hiring for the West, Pacific, North, City and Stadium Clubs and during my time facilitated over 400 hires. ClubCorp is the largest owner and operator of private clubs nationwide with 200+ country clubs, city clubs, athletic clubs and stadium clubs. Connecting talented individuals with hiring managers is my passion. I supported salaried hiring for the West, Pacific, North, City and Stadium Clubs and during my time facilitated over 400 hires.

Director, Talent Acquisition

• Oct 2017 - Feb 2020

Ideal Careers Placement Agency, Inc. offers Human Resource Services including recruiting, employee relations, benefits and training consulting both on a retained and contingency basis. I focused on restaurant operations staffing for Del Frisco’s Double Eagle Steakhouse, Del Frisco’s Grille, and International Smoke (a Michael Mina/Ayesha Curry concept). Ideal Careers Placement Agency, Inc. offers Human Resource Services including recruiting, employee relations, benefits and training consulting both on a retained and contingency basis. I focused on restaurant operations staffing for Del Frisco’s Double Eagle Steakhouse, Del Frisco’s Grille, and International Smoke (a Michael Mina/Ayesha Curry concept).

Director of Recruiting and Training

• Oct 2016 - Aug 2017

Developed a recruiting strategy that saved the company $300k over the previous year in external agency fees.Manage a cross-functional team of recruiting and training team members.Oversee contract negotiation and vendor relationships.Primary responsibility for launching the delivery partnership.Consistent emphasis on a positive culture and employee development.

Senior Manager, Talent Acquisition and Retention

• Jan 2016 - Oct 2016

Managing the selection process for corporate and restaurant-level positions.Collaborating with Directors of Operations and Hiring Managers to find top-level candidates in a timely manner.Tracking metrics to determine effective recruitment strategies.Supporting candidates throughout the interviewing, hiring and onboarding process.Managing requisitions, candidate flow and providing support to the field in the ATS system, Ultipro.

Recruiting Manager

• Feb 2013 - Jan 2016

Recruiting and staffing for all restaurants.Networking through Linked-In and career fairs.Administer job postings, tracking and flow.Pre-employment administrative process and recordkeeping.

Director of Human Resources and Operational Services

• Apr 2010 - Feb 2013

Implemented Talent Upgrading through our Recruitment and Trainee Program, On Campus Recruiting, maintained 105% staffing.Managed and measured the success of our internship program, hiring, placement, compensation of interns.Maintained and enhanced relationships with university partners to manage on-campus recruiting through career fairs, LinkedIn, and other recruiting venues.Developed and directed the Human Resources Department overseeing 20 locations and 600 employeesDeveloped the Talent Acquisition strategy and related processes to ensure the right people are hired, developed and retained. Developed orientation system for candidate on-boarding. Implemented Safety Programs, reduced slip and falls by 50% with our Shoes for Crews partnership.Monitored and Resolved Employee Relation Issues.Ensured Compliance with Applicable Laws and Regulations (EEOC, wage/hour, worker’s comp).Administered Compensation and Appraisal Programs for 20 stores and 600 employees, wrote our current assessment.Developed, Updated and Interpreted HR Policies and PracticesReceived Leadership Award in 2010 (President’s choice for top contributor)

Regional Director of Operations

• Dec 2008 - Jan 2011

Led and Directed the operational activities for six restaurants, ensured appropriate staffing, store cleanliness, operational competency, and guest satisfactionManaged the financial results of 6 Restaurants (P&L responsibility)Staffed and recruited management teams, interviewed 50+ candidates, hired 10 managers utilizing behavioral based interviewing and position competencies, managed their training schedules to ensure successful on-boardingAchieved the company’s highest guest satisfaction region

General Manager

• Dec 2006 - Dec 2008

Directed a team of 45 employees including management and individual contributors, exceeded performance goals for profit by 5%Managed the financial performance of the restaurant, achieved the Top Performer award 7 times by exceeding sales’ targets, cost of sales, cost controls and guest satisfaction Achieved top 5 in Guest Satisfaction out of 300 restaurants in 2008, Top 5 in employee satisfaction out of 300 restaurants in 2008 Received Team Player Award in 2008 (One awarded per region)

Assistant Manager

• Jun 2006 - Dec 2006

Collaborated with the GM in meeting profit and sales goalsDeveloped and implemented Employee Schedules, managed correct labor percentages that met or exceeded business objectivesHiring, Staffing, and Training Employees, hired 50+ employees

Assistant Manager

• Aug 2005 - Jun 2006