Alicia Smith (She/Her)

Finance Specialist at ClearOne Advantage
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Contact Information
us****@****om
(386) 825-5501
Location
Elkridge, Maryland, United States, US

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Finance Specialist
      • Aug 2018 - Present

      Provide accurate financial analysis and innovative solutions to a range of complicated problems.Serve as the principal client contact on contracts and often play a project leadership role.Successfully generate over $1 million in revenue yearly.

    • Retention Specialist
      • Jun 2016 - Aug 2018

      Implemented creative solutions to address special circumstances and ensure high client retention rates.Analyzed client feedback and developed new techniques to enhance customer satisfaction.Achieved the #1 ranking for highest retention and revenue generated for the year.

    • Loyalty Specialist
      • Jan 2015 - Jun 2016

      Conducted in-depth client interviews and expanded financial planning relationships.Made quick decisions to achieve efficient and effective resolutions.Recognized as the Employee of the Month for 11 out of the 12 months employed.

Education

  • Morgan State University
    Bachelor of Science (B.S.), Finance, General

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