Alicia Smith
Sales and Marketing Support Specialist at Radiant Senior Living- Claim this Profile
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Bio
Experience
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Radiant Senior Living
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Sales and Marketing Support Specialist
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Dec 2021 - Present
Portland, Oregon, United States ·Communications and Content Creation: Manages social media on multiple platforms for 10 senior living communities and the Radiant Senior Living corporate entity, with daily posts and timely comment responses. Writes weekly blog posts, using the company’s unique branded voice, for the company blog and careers page. Creating nearly 400 pieces of content per month. o Content marketing became the biggest organic referral source for traffic to each of the company websites, increasing organic… Show more ·Communications and Content Creation: Manages social media on multiple platforms for 10 senior living communities and the Radiant Senior Living corporate entity, with daily posts and timely comment responses. Writes weekly blog posts, using the company’s unique branded voice, for the company blog and careers page. Creating nearly 400 pieces of content per month. o Content marketing became the biggest organic referral source for traffic to each of the company websites, increasing organic web traffic to provide 40% of company move-ins. This success helped to end third-party contracts and increase overall profitability. o Increase in social following by 20%, organic impressions by 179%, and engagements by 100%. · Visual content: Directly assists VP of Marketing with the creation of event marketing materials for each property including invitations, flyers, and digital marketing elements. · Administrative duties: Maintains meticulous records and reporting for the Sales and Marketing executive staff including contract management, compensation records, onboarding documentation, and more. · Interpersonal Skills: Works closely with a team of Community Relations Directors via email, text, and Zoom to ensure social media strategy is followed and goals are met. Regularly updates team with metrics to show successes and areas of potential growth Show less
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Providence Health & Services
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Hospitals and Health Care
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700 & Above Employee
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Imaging Support Specialist
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Jul 2015 - Dec 2021
Portland, Oregon Area
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Patient Escort Lead
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Mar 2013 - Jun 2015
Portland, Oregon Area
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McKenzie Books Inc.
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Manufacturing
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1 - 100 Employee
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Customer Care
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2011 - 2012
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Darden
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United States
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Restaurants
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700 & Above Employee
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Server
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2009 - 2011
Beaverton, OR
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Borders
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Retail
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700 & Above Employee
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Cafe Trainer/Inventory Processing
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2003 - 2009
Beaverton, OR
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Pastry Intern
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Aug 2008 - Dec 2008
Orlando, Florida Area
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Education
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Western Culinary Institute
Associates of Occupational Studies, Patisserie and Baking