Experience

Reflection Software

• E-Learning Providers
• 1 - 100 Employee

• Account Manager

  • May 2016 - Present

• Project Manager and Instructional Designer

  • May 2013 - May 2016



Publications Unit

• Normal, IL

• Intern

  • Aug 2012 - May 2013

  • Designed and completed the typesetting, proofreading, and interior for the Fiction Collective 2 novel Linda Perdido (forthcoming) • Prepared and submitted text for Cataloging in Publication data to the Library of Congress • Presented and brainstormed ideas with the Directors of the Publications Unit which resulted in the creation of cohesive textual designs • Managed distribution information for publications through content management systems • Lead intern on Fiction Collective 2 project and the Fall 2013 Sinclair Lewis Society Newsletter, assisted with various other publications including Spoon River Poetry Review, The Illinois English Bulletin, IATE Newsletter, and Mandorla, • Interacted extensively with professionals in the field • Conducted research and investigated publications to gain familiarity with assigned projects Show less



Jewel-Osco

• United States
• Retail
• 700 & Above Employee

• Self Check-Out Attendant

  • Apr 2008 - May 2013

  -Formally trained on and fully proficient in the store’s current technology -Oversaw that all customers had a smooth and comfortable shopping experience -Provided excellent and friendly customer service -Participated in training sessions to strengthen customer service skills -Formally trained on and fully proficient in the store’s current technology -Oversaw that all customers had a smooth and comfortable shopping experience -Provided excellent and friendly customer service -Participated in training sessions to strengthen customer service skills