Alicia Reynoso

Office Manager at NYSHEX
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • One World Trade Center Life Safety Training Program
    One World Trade Center LLC
    Jan, 2023
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Office Manager
      • Jan 2023 - Present

    • Entertainment Providers
    • 700 & Above Employee
    • Actress
      • Oct 2018 - Present

    • Notary Public
      • Sep 2018 - Present

      Provide in-person services at the work-place Available to do mobile notary services upon request. Provide in-person services at the work-place Available to do mobile notary services upon request.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Culture SPOA
      • Mar 2022 - Jan 2023

      Managed the Culture and Events Budget for the Brooklyn and Queens region [8 offices].Planned and executed all logistics of events including Sales Meetings, Lunch and Learns, Agent Happy Hours, and Product Activations.Captured Agent participation and engagement. Worked closely with sponsors.Created personalized invitations and curated an ambiance in line with the theme of the event.

    • Office Manager
      • May 2021 - Jan 2023

      Served as the face of the office by welcoming guests, managing mail distribution, check depositing, facilitating in-office event setup, tours, and provided first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintained supply inventory, and escalated any facilities issues.Provided ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications.Provided onsite notary services to all customers and their clients. Show less

    • Agent Experience Manager
      • Mar 2022 - Dec 2022

      Managed a small portfolio of customers directly by fielding questions and resolving issues via phone call, email, google meet meetings and in-person meetings.Implemented and supported the adoption of the Compass platform/technology and adjacent services by providing customers with 1:1 support on an as needed basis.Partnered with the National Onboarding team on facilitation of onboarding processes for new customers.Provided marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests.Worked collaboratively with other team members and departments to champion questions and feedback on behalf of agents.Answered questions and troubleshooted issues related to technology/devices and conference room hardware set up. Show less

  • Liberty Church
    • Downtown Manhattan
    • Community Coordinator
      • Jan 2019 - May 2021

    • United States
    • Real Estate
    • 700 & Above Employee
    • Construction Project Coordinator
      • Jun 2016 - Sep 2018

    • Executive Assistant To EVP of Development and Construction
      • Jun 2016 - Dec 2017

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Administrative Assistant to Director of Digital Publicity
      • Dec 2015 - Mar 2016

    • United States
    • Real Estate
    • 300 - 400 Employee
    • Real Estate Salesperson
      • May 2013 - Mar 2016

    • Sales Coordinator
      • Nov 2011 - Nov 2012

Education

  • Pace University
    Project Managment Certificate, Project Management
    2018 - 2018
  • NYREI
    Real Estate, Licensed Salesperson and Notary Public
  • City University of New York City College
    Bachelor of Arts - BA, Theatre/Theater
    2006 - 2010

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