Alicia Pinet

Nurse case manager at VRS Disability Management
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Contact Information
us****@****om
(386) 825-5501
Location
Londonderry, New Hampshire, United States, US

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Nurse case manager
      • Jun 2022 - Present
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Nurse Navigator
      • Jan 2020 - Apr 2022

      Provide pricing, quality, and facility information to enrolled members by phone, email and live on-line chat •Assist members in the identification of low-cost provider options in their area that offer their needed/ordered services •Assist members in reviewing and understanding third party quality information as requested •Coordinate scheduling and rescheduling of appointments at member request including the transfer of necessary medical documents and records •Work with the provider and/or carrier to ensure a seamless transition of services •Assist members in navigating the health care system •Respond to member questions regarding diagnosis and treatment plan options Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Registered Nurse
      • Feb 2017 - Jan 2020

      • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care • Triaged and interviewed patients to obtain medical information and measure their vital signs • Assisted physicians with examinations, diagnostic procedures and treatments • Instructed patients regarding compliance with prescribed therapeutic regimens and patient teaching • Processed and maintained sterile equipment and quality checked point of care tests Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • ER RN
      • Sep 2016 - Jan 2017

      • Provide safe, competent nursing care in a 4-6 patient assignment ranging from infant to geriatric • Triage and assess patients • Anticipate provider needs including, but not limited to, labs, imaging and equipment • Delegate tasks appropriately to staff • Provide education to patients and family members • Manage multiple competing priorities using nursing knowledge and clinical judgment • Communicate effectively with patient’s care team • Provide safe, competent nursing care in a 4-6 patient assignment ranging from infant to geriatric • Triage and assess patients • Anticipate provider needs including, but not limited to, labs, imaging and equipment • Delegate tasks appropriately to staff • Provide education to patients and family members • Manage multiple competing priorities using nursing knowledge and clinical judgment • Communicate effectively with patient’s care team

    • United States
    • Hospitals and Health Care
    • Lead RN
      • Oct 2015 - Sep 2016

      • Ordered, organized, and maintained sufficient inventory levels of clinical supplies and equipment. • Ordered and maintained sufficient inventory of all clinic medications and checked inventory levels on a systematic basis at least every month. • Led the State Vaccine Program which included maintaining sufficient inventory of state vaccines and ensuring clinic compliance. • Monitored and tracked all medication, control, and supply expiration dates to ensure compliance. • Tracked and ensured lab compliance per CLIA and DHHS standards, under the supervision of the Lab Director. • Participated in all clinical inspections, as required by the Practice Manager (CLIA, DHHS, DOL, etc.) • Monitored and ensured lab and procedure training of new employees is completed prior to new clinical employees start date. • Monitored and ensured lab proficiency and competency testing was completed by all users. • Worked with the Practice Manager to monitor and ensure all clinical certification and education of clinic team was current, up-to-date, and sufficient per ConvenientMD standards. • Reviewed all clinical logs and reported weekly QA/QC and compliance statistics to the Practice Manager. • Drafted a weekly QA/QC dashboard per Practice Manager’s requirements. • Provided practice management support, as necessary per the Practice Manager. • Reviewed and approved all clinical forms, processes, and procedures requested or drafted by staff and obtained final approval from the Practice Manager and Medical Director prior to implementing. • Worked with the Practice Manager to address any issues that arise during a Management Inspection. • Co-led quarterly clinical meetings with the Practice Manager. • Led and participated in clinician recruiting. Specifically, Providers, Clinic Nurses, and Radiology Technologists. • Responsible for directing and managing all laboratory and clinical equipment maintenance and troubleshooting. • Obtained vitals and patient histories. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clinical Leader
      • Aug 2014 - Nov 2015

      • Managed the clinical operations of a 15 practitioner surgical practice and directly manage five clinical staff • Recruited, retained and developed clinical staff and manage performance. Responsible for coordinating educational and training programs for all clinical staff • Led department and interdepartmental teams. Acted as a conduit for department and organizational communication among staff and providers • Provided clinical care to patients and documented in the patient electronic medical record • Participated and supported departmental and organizational change • Implemented clinical protocols and work flows and supervised compliance with regulations required by the DNV, OSHA, CLIA and other regulatory bodies Show less

    • United States
    • Hospitals and Health Care
    • RN II
      • Oct 2013 - Aug 2014

      • Provided skilled nursing care to surgical, non-surgical and orthopedic trauma patients in a 32 bed unit • Assessed patients physical and psychological status based on examination and review of clinical data • Educated patients about surgical procedures, treatments and home care instructions • Collaborated with members of the patients care team to achieve optimal patient results and satisfaction • Provided skilled nursing care to surgical, non-surgical and orthopedic trauma patients in a 32 bed unit • Assessed patients physical and psychological status based on examination and review of clinical data • Educated patients about surgical procedures, treatments and home care instructions • Collaborated with members of the patients care team to achieve optimal patient results and satisfaction

    • United States
    • Hospitals and Health Care
    • RN
      • Mar 2007 - Aug 2014

Education

  • Rivier College
    BSN, Registered Nursing/Registered Nurse
    2008 - 2013

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