Alicia Phan

Intern at Sooner Safer Happier (BVSSH)
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Languages
  • Vietnamese Native or bilingual proficiency
  • Spanish Limited working proficiency

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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Intern
      • Feb 2023 - Present
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Wake Forest University Law School Development Student Worker
      • Aug 2022 - Dec 2022

      •Administer acknowledgement letter mailing process on behalf of the Assistant Dean of Law Development •Maintain prospect databases of both North Carolina and National law firms •Assist with preparations for Law School Alumni Weekend and Homecoming Weekend •Utilize Blackbaud CRM software to support and monitor donor cultivation •Administer acknowledgement letter mailing process on behalf of the Assistant Dean of Law Development •Maintain prospect databases of both North Carolina and National law firms •Assist with preparations for Law School Alumni Weekend and Homecoming Weekend •Utilize Blackbaud CRM software to support and monitor donor cultivation

    • United States
    • Retail
    • 300 - 400 Employee
    • Optometric Technician
      • Jun 2017 - Aug 2020

      •Delivered exemplary customer service and administrative support in Target Optical’s busiest location in the world •Oversaw patient experience from check-in to check-out to ensure high quality service •Scheduled appointments, answered phone calls, scanned and filed paperwork, and verified policies and communicated with insurance companies •Performed intraocular pressure testing utilizing a tonometer, managed a retinal camera, and operated a lensometer •Delivered exemplary customer service and administrative support in Target Optical’s busiest location in the world •Oversaw patient experience from check-in to check-out to ensure high quality service •Scheduled appointments, answered phone calls, scanned and filed paperwork, and verified policies and communicated with insurance companies •Performed intraocular pressure testing utilizing a tonometer, managed a retinal camera, and operated a lensometer

Education

  • Wake Forest University School of Business
    Bachelor of Science, Business and Enterprise Management; Concentration: Business Law; Minor: Philosophy
    2020 - 2024
  • Trinity Preparatory School
    High School Diploma
    2013 - 2020

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