Alicia Pena, PHR

Human Resources Generalist at Ernest Health
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Contact Information
us****@****om
(386) 825-5501
Location
Albuquerque, New Mexico, United States, MX

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Credentials

  • Professional in Human Resources® (PHR®)
    HRCI
    Sep, 2021
    - Nov, 2024
  • Associate Professional in Human Resources (aPHS)
    HR Certification Institute - HRCI
    Jul, 2018
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Human Resources Generalist
      • Dec 2018 - Present

    • Senior Human Resources Coordinator
      • Jan 2018 - Dec 2018

      • Serve as subject matter expert for company transaction team to include hiring, terminations, transfers or promotions and keep relevant HRIS data current. • Oversee daily work of Human Resources Data Clerk. • Participate in HR benefits administration and strategic planning, such as Open Enrollment, new hire/newly eligible benefits enrollment and Wellness program. Attend appropriate departmental and operational meetings to support strategic goals. • Develop and maintain job… Show more • Serve as subject matter expert for company transaction team to include hiring, terminations, transfers or promotions and keep relevant HRIS data current. • Oversee daily work of Human Resources Data Clerk. • Participate in HR benefits administration and strategic planning, such as Open Enrollment, new hire/newly eligible benefits enrollment and Wellness program. Attend appropriate departmental and operational meetings to support strategic goals. • Develop and maintain job descriptions and HR related policies, procedures and best practices. • Work with internal IT department to automate forms and processes. • Develop and deliver HR related training to field HR (25 locations in 11 states across the US.) • Compile and analyze statistics and metrics for turnover, contract work, unemployment and worker’s compensation to senior management. • Administer employee benefit programs such as: retirement plans, medical, dental, vision, life insurance and temporary disability programs. • Manage and maintain records for all personnel requisitions forms for field HR. • Assist in recruitment efforts, including pre-employment background checks. • Handle all benefit compensation and reimbursement procedures. • Prepare and distribute various reports for field HR, management and Home Office. • Review, prepare and process monthly invoices for benefit vendor payments.

    • Human Resources Coordinator
      • Dec 2015 - Dec 2017

      • Maintain employment records of approximately 4,000 employees such as: hiring, terminations, transfers or promotions and keep relevant HRIS data current. • Participate in HR benefits administration strategic planning, such as Open Enrollment, new hire/newly eligible benefits enrollment and Wellness program. Attend appropriate departmental and operational meetings to support strategic goals. • Advise employees and management regarding appropriate policies and procedures. • Manage and… Show more • Maintain employment records of approximately 4,000 employees such as: hiring, terminations, transfers or promotions and keep relevant HRIS data current. • Participate in HR benefits administration strategic planning, such as Open Enrollment, new hire/newly eligible benefits enrollment and Wellness program. Attend appropriate departmental and operational meetings to support strategic goals. • Advise employees and management regarding appropriate policies and procedures. • Manage and maintain records for all personnel requisitions forms for field HR. • Prepare and distribute various reports for field HR, management and Home Office.

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Senior Administrative Assistant/Program Coordinator
      • Apr 2012 - Jul 2015

      • Prepared and maintained reports to various funders. • Sorted, distributed, and created incoming and outgoing communications using various computer software/tools. • Coordinated statewide legal workshops, including planning, scheduling, outreach, and on-site coordination. • Coordinated statewide referrals to private attorneys for both LREP clients and General Referral Program clients. • Recruited volunteer attorneys for LREP and the General Referral Program • Trained support… Show more • Prepared and maintained reports to various funders. • Sorted, distributed, and created incoming and outgoing communications using various computer software/tools. • Coordinated statewide legal workshops, including planning, scheduling, outreach, and on-site coordination. • Coordinated statewide referrals to private attorneys for both LREP clients and General Referral Program clients. • Recruited volunteer attorneys for LREP and the General Referral Program • Trained support staff, established and implemented administrative policies and procedures. • Assisted with grant applications, developed and produced grant materials, and responded to requests for proposals. • Maintained compliance for various grants. • Assisted in developing form letters, developed written materials and information for presentations. • Maintained client and professional databases. • Assisted the Director in performing duties, as a member of various committees, task forces, and activities. Show less • Prepared and maintained reports to various funders. • Sorted, distributed, and created incoming and outgoing communications using various computer software/tools. • Coordinated statewide legal workshops, including planning, scheduling, outreach, and on-site coordination. • Coordinated statewide referrals to private attorneys for both LREP clients and General Referral Program clients. • Recruited volunteer attorneys for LREP and the General Referral Program • Trained support… Show more • Prepared and maintained reports to various funders. • Sorted, distributed, and created incoming and outgoing communications using various computer software/tools. • Coordinated statewide legal workshops, including planning, scheduling, outreach, and on-site coordination. • Coordinated statewide referrals to private attorneys for both LREP clients and General Referral Program clients. • Recruited volunteer attorneys for LREP and the General Referral Program • Trained support staff, established and implemented administrative policies and procedures. • Assisted with grant applications, developed and produced grant materials, and responded to requests for proposals. • Maintained compliance for various grants. • Assisted in developing form letters, developed written materials and information for presentations. • Maintained client and professional databases. • Assisted the Director in performing duties, as a member of various committees, task forces, and activities. Show less

    • Legal Assitant/Paralegal
      • Aug 2009 - Feb 2012

      • Provided legal and administrative support for two attorneys. • Reviewed, organized, and indexed documents. • Supported attorney in all aspects of preparation and planning for trials. • Performed legal research. Utilized existing files and a variety of other research resources to develop information for pending cases. • Performed administrative duties which involved answering phone calls, filing, organizing client’s files, and legal documents. • Drafted and prepared legal… Show more • Provided legal and administrative support for two attorneys. • Reviewed, organized, and indexed documents. • Supported attorney in all aspects of preparation and planning for trials. • Performed legal research. Utilized existing files and a variety of other research resources to develop information for pending cases. • Performed administrative duties which involved answering phone calls, filing, organizing client’s files, and legal documents. • Drafted and prepared legal documents including briefs, pleadings, appeals, and motions. • Assisted with trial preparation including witness lists, exhibits, and trial binders. • Checked and edited legal forms and documents for accuracy. • Maintained time records for billing purposes. • Accounts payable/receivable • Opened and processed an average of 180 Public Defender Cases per month. • Maintained and prepared reports for contract administration. • Maintained compliance for contracts granted through the State of New Mexico. Show less • Provided legal and administrative support for two attorneys. • Reviewed, organized, and indexed documents. • Supported attorney in all aspects of preparation and planning for trials. • Performed legal research. Utilized existing files and a variety of other research resources to develop information for pending cases. • Performed administrative duties which involved answering phone calls, filing, organizing client’s files, and legal documents. • Drafted and prepared legal… Show more • Provided legal and administrative support for two attorneys. • Reviewed, organized, and indexed documents. • Supported attorney in all aspects of preparation and planning for trials. • Performed legal research. Utilized existing files and a variety of other research resources to develop information for pending cases. • Performed administrative duties which involved answering phone calls, filing, organizing client’s files, and legal documents. • Drafted and prepared legal documents including briefs, pleadings, appeals, and motions. • Assisted with trial preparation including witness lists, exhibits, and trial binders. • Checked and edited legal forms and documents for accuracy. • Maintained time records for billing purposes. • Accounts payable/receivable • Opened and processed an average of 180 Public Defender Cases per month. • Maintained and prepared reports for contract administration. • Maintained compliance for contracts granted through the State of New Mexico. Show less

    • Manager
      • Oct 2007 - Aug 2009

      • Managed and hired bartending staff, create schedules. • Ordered and kept track of all stock and inventory. • Maintained compliance with all mandatory state requirements to operate a bar. • Worked with restaurant manager on planning customer’s party and events. • Managed and hired bartending staff, create schedules. • Ordered and kept track of all stock and inventory. • Maintained compliance with all mandatory state requirements to operate a bar. • Worked with restaurant manager on planning customer’s party and events.

    • Server
      • Sep 2007 - Mar 2008

      • Opened restaurant, prepped, and served customers. • Ran cash register and set-up credit card machines. • Created menus and order products. • Maintained compliance with all mandatory state requirements to operate a restaurant with an alcohol license. • Opened restaurant, prepped, and served customers. • Ran cash register and set-up credit card machines. • Created menus and order products. • Maintained compliance with all mandatory state requirements to operate a restaurant with an alcohol license.

Education

  • Gallup High School
    General Studies
    2000 - 2003
  • Central New Mexico Community College
    2013 -

Community

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