Alicia Mucciolo

E-commerce representative at JURA Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • E-commerce representative
      • Dec 2021 - Present

    • Senior Customer Service Representative
      • Sep 2020 - Dec 2021

      Confer with customers by telephone to provide information about products and services, take or enter orders and obtain details of complaints.Resolve customers’ products and/or service complaints by performing activities such as assisting in trouble showing existing issues, exchanging merchandise, or refunding money.

    • United States
    • Higher Education
    • Social Media Coordinator
      • Mar 2018 - Present

      Developing and implementing social media campaigns to boost online engagement. Aligned projects and daily activities with company vision, strategies and tactics. Conducted market analysis and monitored competitive activity. Developing and implementing social media campaigns to boost online engagement. Aligned projects and daily activities with company vision, strategies and tactics. Conducted market analysis and monitored competitive activity.

Education

  • New York University
    Certificate Program, Social Media
    2020 - 2020
  • Seton Hall University
    Bachelor of Arts - BA, Communication Studies
    2013 - 2018

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