Alicia Mucciolo
E-commerce representative at JURA Inc.- Claim this Profile
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Bio
Experience
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JURA Inc.
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United States
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Manufacturing
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1 - 100 Employee
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E-commerce representative
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Dec 2021 - Present
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Senior Customer Service Representative
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Sep 2020 - Dec 2021
Confer with customers by telephone to provide information about products and services, take or enter orders and obtain details of complaints.Resolve customers’ products and/or service complaints by performing activities such as assisting in trouble showing existing issues, exchanging merchandise, or refunding money.
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Presbyterian Church In Norwood
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United States
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Higher Education
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Social Media Coordinator
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Mar 2018 - Present
Developing and implementing social media campaigns to boost online engagement. Aligned projects and daily activities with company vision, strategies and tactics. Conducted market analysis and monitored competitive activity. Developing and implementing social media campaigns to boost online engagement. Aligned projects and daily activities with company vision, strategies and tactics. Conducted market analysis and monitored competitive activity.
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Education
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New York University
Certificate Program, Social Media -
Seton Hall University
Bachelor of Arts - BA, Communication Studies