Alicia Moore
Customer Care Professional at Homeland Security- Claim this Profile
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Topline Score
Bio
Credentials
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Drug Testing Military and Civilian
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Experience
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Homeland Security
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Germany
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1 - 100 Employee
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Customer Care Professional
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Apr 2017 - Present
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Federal Goverment
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United States
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Consumer Services
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700 & Above Employee
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Health SystemSpec
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Feb 2008 - Aug 2014
Duties, Accomplishments and Related Skills: Work 40 HRS. a week as a Health System Specialist (PEBLO). Perform counseling, data; collection, medical coordination and procedural work related to Medical Evaluation Board (MEB) processing and Temporary Disability Retired List (TDRL) reevaluation. Coordinates and resolves special interest or complex issues, which are especially sensitive and involve possible precedent setting or policy impact. Prepares written findings for various internal/external interested parties. Represent the command when briefing patient commanders. Review and update publications as required. Communicated effectively with belligerent and extremely frustrated service members, retirees and their families. Show less
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