Paralegal

• Apr 2023 - Present

Litigation Paralegal

• Oct 2021 - Apr 2023

Litigation Legal Assistant

• Aug 2019 - Oct 2021

Paralegal

• Dec 2011 - Jun 2019

Litigation Paralegal: • Support and develop the litigation team to meet and exceed productivity goals, and aggressive deadlines. • Write team performance reviews and develop action plans for career performance. • Review pleadings that come into the firm for completeness and accuracy. • Draft, proof and serve motions to the Supreme Court with strict deadline dates. • Scheduling appearances for local motion hearings, as well as hearings in counties throughout New York State. • Receive and respond professionally to all telephone calls and written communications, as well as analyze written decisions received from Court. • Prepare files for attorneys when appearances at Court are required. • Relaying pertinent information from the attorneys to clients and provide legal status of each file. • Draft, proof and serve Petitions for the Surrogates Supreme Court. Complete and coordinate service of the Citation issued, and submit decree to Court. • Draft, proof and serve Notice of Appeals to the Appellate Division of New York State. Work directly with the attorney with regard to the record on Appeal and preparing the briefs. Loss Mitigation Paralegal: • Manage and support a four-member team. • Provide support for specific items such as each team member’s to-do list, client systems, e-mails and phone calls. • Work with a number of different attorneys, developing and maintain relationships with all clients. • Partner with attorneys on drafting and sending out notices to the Supreme Court. • Provide daily coaching and development to team members in areas of opportunity. • Host team meetings, set monthly goal commitments, and meet one on one with team members for career development. • Provide daily feedback for each team member to increase the level of productivity and quality of work. Show less

Front End Supervisor

• Aug 2005 - Oct 2012

• Provide a high level of customer service to ensure satisfaction. • Determine appropriate placement of cashiers based on the daily work schedule and individual employees’ strengths and weaknesses. • Prepare weekly reports to evaluate cashiers and inform them about the average number of items per minute they are scanning. • Develop and continually manage a tutoring program for employees who are high school students from the City of Rochester. • Provide a high level of customer service to ensure satisfaction. • Determine appropriate placement of cashiers based on the daily work schedule and individual employees’ strengths and weaknesses. • Prepare weekly reports to evaluate cashiers and inform them about the average number of items per minute they are scanning. • Develop and continually manage a tutoring program for employees who are high school students from the City of Rochester.