Experience

Doctors Hospital

• Bahamas
• Hospitals and Health Care
• 400 - 500 Employee

• Credit & Collections Officer

  • Jun 2023 - Present



The Grand Bahama Children’s Home

• The Bahamas

• Executive Secretary

  • Oct 2021 - May 2022



The Bahamas Telecommunications Company (BTC Business)

• Bahamas
• Telecommunications
• 700 & Above Employee

• D2D Sales Specialist

  • Feb 2020 - Aug 2020

  • Daily sales reconciliation. • Contacting new/existing customers to discuss needs. • Emphasize the features of products to highlight how they solve the customer problems. • Distribution of Topup/Plans. • Daily sales reconciliation. • Contacting new/existing customers to discuss needs. • Emphasize the features of products to highlight how they solve the customer problems. • Distribution of Topup/Plans.



Comarcho Limited

• The Bahamas

• Cashier/Rental Agent

  • Jul 2019 - Sep 2019

  • Completing inventory. • Process sales transactions. • Reconcile cash draw and receipts daily. • Provide support to Clients with car rental needs. • Collecting funds; Handling rental paperwork. • Completing inventory. • Process sales transactions. • Reconcile cash draw and receipts daily. • Provide support to Clients with car rental needs. • Collecting funds; Handling rental paperwork.



Aliv Business Collective

• Bahamas
• Telecommunications
• 1 - 100 Employee

• • May 2018 - Jun 2019

  •Petty Cash Reconciliation for all Aliv Locations and Departments.•Sales Reconciliation for all departments.•Create and distribute Top-up/Plan comparison reports.•Manage accounts payable process for Grand Bahama HQ.

• • Oct 2016 - May 2018

  •Create and distribute monthly schedules for Agents and Supervisors.•Use Call Center data to build and create reports to provide analytical reporting for Senior Management.•Manage and update Staff files for Grand Bahama.•Manage Call Center Key Performance Indicators.•Track Vacation, Discretionary and Sick time off for Call Center Staff.



itelCX

• Saint Lucia
• Outsourcing/Offshoring
• 700 & Above Employee

• • Nov 2015 - Oct 2016

  •Complete payroll and incentive structures for Grand Bahama staff.•Use Call Center data to build and create reports to provide analytical reporting for Senior Management.•Create and distribute monthly schedules for Agents and Supervisors.

• • Nov 2013 - Oct 2015

  •Initiate and close sales for a leading supplier of telecommunications solutions.•Build relationships with account holders and match customers with the right solutions for their needs.



Photo Expressions

• Photographer

  • Jun 2013 - Aug 2013

  •Take passport, visa, and leisure photographs. •Edit photographs using Photoshop. •Printing Kiosk management. •General store inventory. •Take passport, visa, and leisure photographs. •Edit photographs using Photoshop. •Printing Kiosk management. •General store inventory.