Experience

John P. Robarts Research Library

• Canada
• 1 - 100 Employee

• Toronto Academic Library Intern

  • Sep 2020 - Present

  •Operates Ask a librarian Chat virtual reference service to answer reference questions for all university students in Ontario•Replies to library help emails in a professional and accurate manner•Engages in personalized research consultations with students, directing them towards specific library databases and resources, and teaches students how to conduct their own research•Assists in research guide creation and editing



Health Sciences Library, McMaster University

• Canada
• Government Administration
• 1 - 100 Employee

• Student Library Assistant

  • Apr 2018 - Apr 2020

  •Provided reference service to students of all levels, including searching of multidisciplinary databases •Managed an outreach program regarding how the library raises money for charities throughout the year•Provided the library director with research findings and pitched promotional ideas through written reports and oral presentations•Operated the circulation desk, loaning and receiving library material and answering directional questions•Used advanced Excel spreadsheet functions to compile data for a library resource weeding project