Alicia Lea Santos

Realtor at Charles Rutenberg Realty Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Clearwater, Florida, United States, US

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Bio

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Experience

    • Real Estate
    • 700 & Above Employee
    • Realtor
      • May 2014 - Present

    • Real Estate Sales Associate
      • May 2014 - Sep 2015

      Responsible for helping clients sell and purchase residential properties, including homes, cottages, condos, and duplexes.Appraise property or properties using local comparisons.Visit and show several sites and explain features of homes.Determine best method of purchase and review financials.Show property that will be utilized for residential purposes only.Seek out acquisition targets and grow book of leads.Facilitate acquisition transactions.Handle transactions.Ensure all paperwork is properly filled out.Follow up with legal department to ensure purchase is legal and binding.Create and cultivate relationships with buyers and sellers for future purchases and transactions.Ensure a property is updated and ready for sale.Place properties for sale.Have all properties inspected thoroughly and identify possible repairs.Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.Compare properties with similar properties to determine fair market price.Adjust price if necessary.Work with loan officers, attorneys, and agencies to complete purchase. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • CRM Champion
      • Feb 2012 - Nov 2015

      I train sales and management teams on our CRM Tool VinSolutions. Helping advisers create more sales and utilize the tool to keep track of current sales, opportunities, history of clients. I supply one on one training to make sure each individual has full attention and can go over any and everything they may not understand, be struggling with or have suggestions to making things better. I handle reports for the GM on lead providers to our ROI, advisers task list, merging files from our DMS to clear up duplicates, pending finance deals, finance. Most call me girl friday as I assist whenever needed and possible, covering phones, cashiering for part sales, assisting with minor computer issues, training on Driver's license scanners etc. Show less

    • Motoring Sales Advisor
      • Jan 2011 - Dec 2011

      Sales of New and Used MINI Coopers, and Luxury Pre Owned vehicles. Automobile Salesperson Job Duties: •Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles for trade appraisal. •Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. •Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. •Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties and services. •Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile. •Provides sales management information by completing reports. •Updates job knowledge by participating in educational opportunities; reading professional publications. •Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Business Coordinator
      • Jan 2011 - Mar 2011

      Handle leads of clients interested in purchasing or selling vehicles, work with lead providers, reporting for ROI, timekeeping, assisting the GM, CRM Champion training sales and managment of our CRM system Handle leads of clients interested in purchasing or selling vehicles, work with lead providers, reporting for ROI, timekeeping, assisting the GM, CRM Champion training sales and managment of our CRM system

    • Automotive
    • 1 - 100 Employee
    • Regional Account Manager
      • Feb 2008 - Nov 2010

      Sold services of leads to dealerships, Maintained records for accounts already sold, collections, contracts, A/R, Sales & Customer Service, Maintain and collect on 300+ accounts in Inside Sales CRM,Alnet, Quickbooks, Obtain sales reports, DMS logs, F & I reports. Contacting dealerships to pitch programs. Correspond via email and phone toconverse with ISM's and GM's to obtain proper paperwork.Adjust, credit and discount, fax, email, and mail invoices. Sold services of leads to dealerships, Maintained records for accounts already sold, collections, contracts, A/R, Sales & Customer Service, Maintain and collect on 300+ accounts in Inside Sales CRM,Alnet, Quickbooks, Obtain sales reports, DMS logs, F & I reports. Contacting dealerships to pitch programs. Correspond via email and phone toconverse with ISM's and GM's to obtain proper paperwork.Adjust, credit and discount, fax, email, and mail invoices.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Internet Specialist
      • Feb 2007 - Feb 2008

      Handled incoming and outgoing phone calls and emails to prospective buyers, knowledge of inventory new andpre-owned, product knowledge, product knowledge of direct competition, meet and greet clients, work with client advisors in coordinating sales. High producer starting with10 appointments increasing each month resulting in final month of 50 appointments made 35 sold. Handled incoming and outgoing phone calls and emails to prospective buyers, knowledge of inventory new andpre-owned, product knowledge, product knowledge of direct competition, meet and greet clients, work with client advisors in coordinating sales. High producer starting with10 appointments increasing each month resulting in final month of 50 appointments made 35 sold.

Education

  • Bob Hogue School of Real Estate
    Licensed Real Estate Agent, Residential Real Estate
    2014 - 2014
  • Sunstate Academy
    2007 - 2008
  • Spaulding High School
    1995 - 1998

Community

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