Experience

Pikes Peak State College

• Higher Education
• 700 & Above Employee

• Academic Advisor

  • Jul 2013 - Present

  •Manage caseload of over 900 students in the Arts, Business, Hospitality Career Cluster advising model •Serve as first point of contact for students to discuss curriculum requirements, transfer destinations and realistic graduation or transfer timelines using developmental advising techniques. •Provide prospective, new, and continuing students with program and transfer information for all courses of study at PPCC; Discuss expectations, course requirements, success strategies, college policies and connection with faculty members; Assist students with course scheduling and registration as needed. •Aid exploratory students in discovering desired major and potential career fields based on strengths, skills, values, and career interests. Provide students with in-depth information pertaining to traditional and career/technical programs. •Keep detailed, confidential notes and access student records through Internet Native Banner and Self Service Banner; Manage student caseload through outreach, referral, communication, and data collection and recording. •Cultivate relationships with faculty members in order to distribute information about course and/or program changes in a timely manner. •Maintain open communication with instructional departments and faculty to serve as an expert academic advisor for career cluster programs and connect students to appropriate faculty members. •Find and/or plan opportunities to increase student success and retention such as scholarships, program visits, and program information sessions. •Cooperatively work with fellow academic advisors, administrative assistants, work studies, coordinator and director to ensure all data and materials are updated with corresponding information and all training requirements are met •Serve as the Liaison between Career Planning and Advising and the Financial Aid and Records department; provide updated information that is relevant to both departments and communicate all current processes an Show less



Pikes Peak State College

• Higher Education
• 700 & Above Employee

• Administrative Assistant II

  • May 2008 - Apr 2013

  •Effectively assisted students in completing their enrollment and registration paperwork and explained enrollment process •Provide general information on enrollment, financial aid, student support services, and academic or vocational programs of the college. •Delivered exceptional customer service and student support •Skillfully performed various office tasks (filing, multi-line telephone, operating college information system: BANNER and data entry) •Energetically answered calls through the call center on multi-line telephones •Promoted to Recruitment Specialist in October 2012 •Recruited prospects from specific market targets and the general population within the college’s service area •Provided detailed information about the college’s admissions process in person, by telephone, or by electronic means •Presented further information sessions at community functions where the recruiting of prospective students is the purpose of the function i.e. High Schools, Education fairs, Business and Industry Sites, etc. Show less



Colorado State University Pueblo

• United States
• Higher Education
• 500 - 600 Employee

• Event Planner/Student Activities

  • Aug 2008 - May 2011

  •Presented advertising ideas to staff, oversaw and approved all advertising and marketing tactics for each event •Planned and supervised weekly events on Colorado State University-Pueblo Campus; approximately 3-5 events per week •Supervised 4 peer-student activities employees during office hours and weekly events; arranged schedules and project/event deadlines •Completed program files and agent contracts in a timely and professional manner •Maintained contact with agents and built working relationships that assisted with booking entertainment for school events •Assisted Student Activities Coordinator with program budgets; approximately $60,000/year Show less