Alicia Jackson
Operations Manager at Towne Home Care- Claim this Profile
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Bio
Experience
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Towne Home Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Operations Manager
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Dec 2021 - Present
Sustain day to day operations of a growing home health care agency while developing internal and external strategies to streamline scheduling, recruiting, and billing processes and to expand market reach. Sustain day to day operations of a growing home health care agency while developing internal and external strategies to streamline scheduling, recruiting, and billing processes and to expand market reach.
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Towne Nursing Staff, Inc.
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Director Of Recruiting
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Mar 2020 - Feb 2022
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Human Resources Assistant
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Nov 2016 - Mar 2020
Source candidates from multiple platforms, including ZipRecruiter, Facebook, and Craigslist and recruit for nursing and home care positions.Interview all new employees and determine their skills, weaknesses, and best fit for the clients.Complete data entry and maintenance of employee database, including auditing of all identification and medical documentation to ensure compliance with standards.
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Human Resources Team Member
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Aug 2015 - Oct 2016
Advise as the first contact in all human resource functions to provide resolutions for team member issues and ensure compliance to all state and federal regulations. Schedule 200+ team members in all areas to ensure the optimal staffing as well as maintain all relevant personnel databases. Evaluate applicants in an applicant tracking system process on-boarding paperwork, including verifying identification for I-9 forms. Develop and enact team-building activities and events to ensure a positive company culture and enhance team member engagement. Show less
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Rutgers University Student Life
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Higher Education
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1 - 100 Employee
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Senior Manager, Scheduling
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Apr 2014 - Aug 2015
Schedule and manage 50+ staff, ensuring that all positions are staffed appropriately and scheduling issues are resolved promptly.Handle all guest and facility issues that arise in the building, including being the contact for facility maintenance and RUPD when necessary.Have an extensive knowledge of the student centers and a comprehensive knowledge of all relevant Rutgers University information.
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Information Assistant
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Sep 2011 - Apr 2014
Direct calls, take messages, and schedule meetings for professional staff using Microsoft Outlook.Have a comprehensive knowledge of the Microsoft Office suite and Adobe software to create informational and marketing materials.Make copies, print posters, and maintain the office machines and environment.
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Rutgers New Brunswick Computing Services
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IT Services and IT Consulting
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1 - 100 Employee
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Lab Consultant
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Sep 2013 - May 2015
Evaluate, research, and troubleshoot most basic software, hardware, and connection issues that arise. Have a comprehensive knowledge of commonly used programs, such as the Microsoft Office suite (Word, Excel, and PowerPoint) and a basic knowledge of a multitude of programs, such as Adobe Creative Suite. Evaluate, research, and troubleshoot most basic software, hardware, and connection issues that arise. Have a comprehensive knowledge of commonly used programs, such as the Microsoft Office suite (Word, Excel, and PowerPoint) and a basic knowledge of a multitude of programs, such as Adobe Creative Suite.
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Education
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Rutgers University-New Brunswick
Bachelor of Science (B.S.), Evolutionary Anthropology -
Rutgers University-New Brunswick
Bachelor of Arts (B.A.), Psychology