Experience

ScionHealth

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• HR Compliance Analyst

  • Jun 2022 - Present



Kindred

• United States
• Hospitals and Health Care
• 700 & Above Employee

• HR Compliance Analyst

  • Jan 2016 - Jun 2022



Golden Living

• Human Resources

  • Apr 2015 - Nov 2015



Best Buy

• Retail
• 700 & Above Employee

• Operations/HR Manager

  • Jan 2014 - Apr 2015

  Responsible for business growth, customer experience and employee experience of $38M store. Represents and enables a successful implementation of HR strategy, Employee Practice Audits to ensure compliance with federal, state and local laws. Executing on all company policies and guidelines to help provide a promising workforce optimization. Providing guidance to other leaders in the handling of employee relations issues to provide constructive action planning. Manage the day to day administration of all company benefit programs, payroll, schedules, reviews/compensation, hiring, recruitment, employee file maintainer, inventory, merchandising, Asset Protection. Providing assistant which requires significant attention to detail and accuracy, online order onboarding process as well as exit interviews. Creating and maintain an EEO/AAP. BOLD facilitator for all stores within the district around development of NOP, Business Acumen, Analytical Skills, for Louisville, Elizabethtown, Lexington, and Cincinnati, OH stores.

• HR/Operations/Inventory/Merch Manager

  • Jan 2012 - Apr 2015

• General Manager

  • Jul 2007 - Jan 2012

  Delivered results for a $36M store through business growth, customer experience and employee experience. Managed and developed 5 assistant managers while overseeing 120+ employees. Upholding a title of being a Values Based Leader with 10 years of experience in Best Buy Retail Services, while networking across the district, territory and company to drive business results. Consistently achieving record-high employee and customer satisfaction rankings; while making improvements to the bottom line with consistent double digit revenue and NOP growth. Expertise includes team building, mentoring, customer service and leadership skills. Experienced in facilitating change in a workforce to support reengineering initiatives, meeting organizational operating, financial and quality objectives. Developed and effective partnership within the community which will serve to strengthen customer and employee loyalty. Built trust, ownership, and community by creating an environment of inclusion. • Community Excellence Award from the City of Jeffersonville for volunteer work• #1 store in the company in FY11/12 for community involvement with $83K in tag awards, and $17K in Tag Awards in FY10• Increased Customer Market Share 6% in less than one year• Double Digit Revenue and NOP Growth Comps for 5 consecutive years

• Operations Manager/ HR Generalist

  • Jun 2005 - Jul 2007

  Managed department with proven track record of increased efficiency, established processes and exceeded customer expectations. Handled all human resource functions to hire retain and develop people to achieve store sales and customer service goals. Trained employees in effective recruitment, hiring, training, recognition programs, and performance appraisal system. Created and nurtured a well-balanced, diverse, focused team through motivation, leadership, training, and establishment of sales process as the foundation for business success. Managed P&L, day-to-day operations, and payroll. Managed all activities of the customer service department, with responsibility for developing the customer service/sales strategy. Maintained team statistics and making schedules for up to 150 employees while coaching and training new and existing associates. Motivating employees to perform at top efficiency levels and initiated and implemented an employee recognition program. Organized master schedule for personnel, bank deposits, payroll and labor. Conducted staffing interviews, background and all reference checks. Organized, tracked, and conducted 90 day and annual reviews for all employees. Assisted customer service supervisor by setting up and carrying out daily goals for employees. Provided wide range of administrative and clerical duties to the operations department. Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions,• Women’s Diversity Committee (RADD52) • Highest DOL audit for D52 in July 2006