Experience

Summit Credit Union

• United States
• Banking
• 400 - 500 Employee

• Teller / Customer Service (FT)

  • Jul 2017 - Present

  Serve as a liaison between the members and the credit union by accurately performing transactions, providing information and referring potential prospects to appropriate staff. • Provide excellent customer experience, process account transactions effectively, analyze and respond to customer requests/concerns in a timely fashion. • Balance cash transactions and cash drawer; process check imaging, identify opportunities to cross service products and contribute to branch goals; foster and capture the credit union brand. • Understand and adhere to applicable laws and regulations relating to financial products and services. Show less



Omaha Steaks

• United States
• Food and Beverage Manufacturing
• 500 - 600 Employee

• Sales Associate

  • Aug 2017 - Sep 2019

  Sales Representative (PT), August 2015 – July 2016; August 2017 - Present Sales representative responsible for building rapport and selling gourmet products. • Maintain an exceptional knowledge of the Omaha Steaks brand. • Achieve the highest level of guest satisfaction and sales objectives. • Operate the retail cash register system. Capture proper sales information. • Open and/or close the store, includes counting cash, nightly deposit or securing the store. • Stock freezers and perform physical inventory. Show less



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Cashier

  • Jan 2017 - Aug 2017

  Cashier, January 2017 – July 2017 • Accurately maintained cash drawer, cleaned, stock and inventory. • Demonstrated excellence in customer service. • Assisted customers with Photo Center Cashier, January 2017 – July 2017 • Accurately maintained cash drawer, cleaned, stock and inventory. • Demonstrated excellence in customer service. • Assisted customers with Photo Center



All-Phase Blinds and Shutters

• Customer Service Specialist

  • Apr 2016 - Dec 2016

  • Answered phones; scheduled sales and repair appointments • Getting orders installed as soon as possible after receipt of product • Preparing installation schedules for (3) blind/shade installers • Aggressive resolution of repair issues • Answered phones; scheduled sales and repair appointments • Getting orders installed as soon as possible after receipt of product • Preparing installation schedules for (3) blind/shade installers • Aggressive resolution of repair issues



Sears, Roebuck and Co.

• United States
• Retail

• Route Specialist

  • Aug 2008 - Jul 2015

  Route Specialist engaged in daily activities to ensure routes were scheduled efficiently to minimize organizational costs, maximize technician’s time and keep promises to customers. • Monitor and take action on technician’s route status or communications irregularities. • Create additional orders when required by technician. • Prioritize the needs of both internal and/or external customers. • Excellent ability to maintain an even disposition when interacting with difficult customers. Message Center Specialist, May 2008 – August 2009 • Answer messages or phone calls from technicians and other support departments. • Maintain excellent phone etiquette and poise in resolving issues; accomplished in maintaining even disposition and composure with difficult customers. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Jun 2006 - Aug 2008

  • Accurately maintained cash drawer, supplies, tools, equipment, and storage areas. • Demonstrated excellence in service and hospitality utilizing interpersonal communication skills. • Anticipated customer and store needs by constantly evaluating environment and customers for cues. • Trained new employees • Accurately maintained cash drawer, supplies, tools, equipment, and storage areas. • Demonstrated excellence in service and hospitality utilizing interpersonal communication skills. • Anticipated customer and store needs by constantly evaluating environment and customers for cues. • Trained new employees



Adherex Technologies

• Biotechnology Research
• 1 - 100 Employee

• Administrative Assistant (Consultant)

  • Nov 2007 - May 2008

  A short-term consultant (Administrative Assistant) in a biopharmaceutical company, assisted the Paralegal/Contracts Administrator in maintaining contracts database and legal files. • Responsible for scanning completed contracts, reviewing, and entering required information info Contraxx document management database. • Provided administrative support to paralegal/contract administrator; created and edited numerous documents using Word, Excel, and PowerPoint. • Responsible for general administrative support, including data entry, Xeroxing, faxing, and filing. Show less