Alicia Glasscock

Bartender at Al J Schneider Company
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Kentucky, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Bartender
      • Apr 2014 - Present

      Opening and closing bar duties. Highly trained and knowledgeable of beer wine and spirits. Great mixologist and always getting better. Opening and closing bar duties. Highly trained and knowledgeable of beer wine and spirits. Great mixologist and always getting better.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Bartender Manager
      • Jan 2022 - Jul 2023

    • Assistant Manager
      • Jan 2021 - Aug 2022

      Opening store from the BOH to the FOH. Leading shifts and managing people. Handling of customer complaints insuring future business at the end of each such interaction. Inventory counts and ordering from vendors. Maintaining labor costs by calculating sales each shift and making cuts in labor when necessary. Team building and encouraging. Scheduling for FOH. Hiring new team members and conducting interviews for that process. Maintaining costs for food, wine, beer and spirits. Preforming line checks and maintaining a clean work space. Interacting with customers and problem management when needed. Show less

  • Top Golf Louisville
    • Louisville, Kentucky, United States
    • Hospitality Manager
      • Aug 2022 - Apr 2023

      Coaching and supporting new employees in a fast paced environment to provide customer service and deliver customer satisfaction. Opening and closing management duties and processes. Maintaining an open line of communication throughout the venue from floor to floor, department to department. Consistently checking venue for safety concerns and monitoring customers and employees to ensure safety. Stocking and ordering of retail for the Pro Shop. Welcoming players each shift and interacting with customers to help with anything and everything they needed for the best experience possible. Problem solving and de-escalation of potential problems. Scheduling of over 80 people and helping to ensure aces are in their places. Keeping an upbeat and happy to help shift mood and spreading positive vibes wherever possible. Show less

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