Experience

FleetNet America, Inc.

• United States
• Truck Transportation
• 100 - 200 Employee

• Collections Clerk

  • Sep 2019 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Associate

  • Jul 2016 - Jul 2018



Brookstone College of Business

• Charlotte, North Carolina Area

• Financial Aid Administrator

  • Jul 2014 - May 2015

  • Prepares financial aid files with new and continuing students • Processes student payments and financial aid payments • Manages day to day operations in the finance department • Prepares financial aid files with new and continuing students • Processes student payments and financial aid payments • Manages day to day operations in the finance department



Univeristy of Phoenix

• Greater Nashville Area

• Financial Services Manager

  • Dec 2006 - Apr 2014

  • Created and applied training program for financial services staff. • Participated in management development program. • Prepared deposits and cash posting transactions. • Managed financial services staff. • Managed over 3500 student accounts with accounts receivables totaling over $1m • Created and applied training program for financial services staff. • Participated in management development program. • Prepared deposits and cash posting transactions. • Managed financial services staff. • Managed over 3500 student accounts with accounts receivables totaling over $1m



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Quality Intake Specialist

  • Dec 2003 - Dec 2006

  • Audited financial aid files by examining file contents to assure compliance. • Handled error research and resolution for all new student financial files. • Audited financial aid files by examining file contents to assure compliance. • Handled error research and resolution for all new student financial files.