Experience

Agency for Health Care Administration

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• FX Program

  • Jul 2021 - Present



Florida Department of Children and Families

• United States
• Government Administration
• 700 & Above Employee

• Child Welfare Modernization Director

  • Feb 2020 - Jul 2021

  Tallahassee, Florida, United States I had the honor of serving the DCF leadership, citizens, providers, and child welfare professionals across the great state of Florida. Our team provides business process analysis, organizational change management, and agile product ownership, CCWIS program management for child welfare technology systems in DCF.

• CCWIS Manager

  • Jan 2015 - Jan 2020

  Tallahassee, Florida, United States - Project Manager for CCWIS Modernization Planning project - Manage CCWIS Governance and Change process - Collaborate all FSFN SDLC activities with stakeholder engagement - Manage all Organizational Change Management and provide statewide stakeholder communications - Facilitate CCWIS Data Quality Plan - Federal Liaison for CCWIS and FSFN activities

• Senior Project Manager

  • Sep 2010 - Dec 2014

  Tallahassee, Florida, United States - Manage DCF Strategic 'Child Protection Transformation' project with over 12 million budget. This strategic project redesigned a common practice model across the varied agencies, organizations, and child welfare stakeholder groups. -Provided project management of full system change to ensure practice model was fully integrated into policy, practice, quality assurance, performance measures, training and the SACWIS system. -Provided project management support to budget, risk/issues… Show more - Manage DCF Strategic 'Child Protection Transformation' project with over 12 million budget. This strategic project redesigned a common practice model across the varied agencies, organizations, and child welfare stakeholder groups. -Provided project management of full system change to ensure practice model was fully integrated into policy, practice, quality assurance, performance measures, training and the SACWIS system. -Provided project management support to budget, risk/issues reporting, DCF leadership, state legislature, and Federal partner briefings.

• Senior Project Manager

  • Jan 2008 - Aug 2010

  Tallahassee, Florida, United States - Manage Remote Data Capture project that mobilized 2,000 child welfare case managers through a variety of mobile technologies including persistent VPN software, cellular air cards, GPS, tablets, smart phones and interfacing all web services data transfer to and from the State of Florida’s SACWIS. - Managed all training, communication, and organization change management with 20 statewide community based care privatized agencies. - Accountable for executive briefings to DCF Senior… Show more - Manage Remote Data Capture project that mobilized 2,000 child welfare case managers through a variety of mobile technologies including persistent VPN software, cellular air cards, GPS, tablets, smart phones and interfacing all web services data transfer to and from the State of Florida’s SACWIS. - Managed all training, communication, and organization change management with 20 statewide community based care privatized agencies. - Accountable for executive briefings to DCF Senior Leadership team. - Responsible for business case, project management plan, schedule, risks, issues, procurement, human resources, scope, quality, stakeholders, technology needs, and leading the business and technologies team.

• Director Project Management Office

  • Feb 2006 - Dec 2007

  Tallahassee, Florida, United States - Implement Repository/Coach style project management center of excellence. - Train and mentor employees with communication skills, Project Management skills, Microsoft Project, and project management processes. - Create and implement project management methodology, standards, templates, and forms to be used within the Office of Information Technology Services - Facilitate Enterprise Business Process Improvements as assigned by CIO

• Rapid Application Development - Team Lead

  • Feb 2005 - Jan 2006

  Tallahassee, Florida, United States -Instrumental in the creation of a new rapid application development (RAD) group within DCF Information Technology Services. The purpose of the team was to meet the rapid response time desired by the CIO and other key decision makers. -Lead evaluation team to identify new or enhanced hardware and software projects for integration into DCF’s existing enterprise architecture infrastructure of 13,500 employees and 5,000 external business partners. Setup, test, and evaluate POC (Proof of… Show more -Instrumental in the creation of a new rapid application development (RAD) group within DCF Information Technology Services. The purpose of the team was to meet the rapid response time desired by the CIO and other key decision makers. -Lead evaluation team to identify new or enhanced hardware and software projects for integration into DCF’s existing enterprise architecture infrastructure of 13,500 employees and 5,000 external business partners. Setup, test, and evaluate POC (Proof of concepts) for hardware, software, and web projects. Provide recommendations directly to key decision makers.

• Performance Management Consultant

  • Jan 2004 - Jan 2005

  -Served on the Performance and Planning Strategic Team to design and implement an Enterprise Web-based Performance Management Dashboard. The Performance Dashboard created linkages between the DCF strategic plan and contract management data system which increased fiscal accountability.

• Information Technology Services Specialist

  • Aug 1998 - Feb 2004

  -Daily Administration and end user training support for Central Office staff; duties include, but not limited to, Tier 2 Helpdesk administration for 1200+ users, Novell server Administration, Microsoft Web server administration, Cold fusion Application Development, SQL application coding, Video teleconference troubleshooting and support, Lotus Notes Administration.