Alicia Cartwright

Adult Specialty Services Supervisor at Arapahoe Libraries
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Shimelis Assefa

I know Alicia as a graduate student in the MLIS program at the University of Denver. She has taken several courses that I taught and her performances have been all excellent. She is intelligent, hardworking, and detailed oriented. She gets along with her classmates very well. Out of 100 students that I taught, I will rank Alicia in the top 5% category.

Mary Stansbury

Alicia was a star as a student and continues to be amazing. Her creativity, intellect, determination, and dedication are consistently evident. Plus, she's a joy to know!

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • SBDC Consultant
    Colorado Small Business Development Center Network
    Feb, 2015
    - Oct, 2024

Experience

  • Arapahoe Libraries
    • United States
    • Libraries
    • 1 - 100 Employee
    • Adult Specialty Services Supervisor
      • Mar 2021 - Present

      Lead and supervise a diverse team of adult specialty librarians (including but not limited to Advisory, Spanish, Russian, Business, and Career Services librarians) tasked with serving special populations via outreach, programming, and creative service initiatives.Develop and implement strategic goals and action plans for adult services in alignment with the district strategic plan. Plan and prioritize work with feedback from key stakeholders, monitor and make decisions about resource allocation, troubleshoot and offer solutions to workflow challenges. Recruit, interview, hire, and train new staff.Monitor, develop, and evaluate staff performance and handle discipline and termination in accordance with best practices.

    • Adult Services Coordinator
      • Nov 2019 - Mar 2021

      Facilitated meetings, collected feedback, inspired a shared vision for collaboration, and provided context for alignment with organizational strategic goals and projects.Compiled and analyzed data for decision-making and made recommendations for new initiatives or solutions to challenges.Participated in hiring and onboarding of new librarians.

    • Business Librarian
      • Sep 2014 - Mar 2021

      Developed, implemented, and evaluated strategic plan for business services and workforce development with special attention to under-served populations and community engagement. Provided personalized services for entrepreneurs, job seekers and employers via one-on-one appointments, classes and an established referral network with community partners.Developed curriculum, trained, and mentored floor staff in reference, advisory, technology, and strategic project implementation.Served on cross-departmental, cross-functional project teams for technology, electronic resource evaluation and data strategy.

  • MeasuringU
    • United States
    • Research Services
    • 1 - 100 Employee
    • Usability Researcher
      • Jan 2014 - Aug 2014

      Planned and facilitated market research and usability tests focused on quantifying the user experience for Fortune 500 companies and analyzed data to provide meaningful, actionable feedback for executive teams.Conducted scholarly research and delivered literature reviews concerning current trends and methods in usability and consumer analytics to be used in the development of research tools, administration of usability tests, and composition of company publications. Planned and facilitated market research and usability tests focused on quantifying the user experience for Fortune 500 companies and analyzed data to provide meaningful, actionable feedback for executive teams.Conducted scholarly research and delivered literature reviews concerning current trends and methods in usability and consumer analytics to be used in the development of research tools, administration of usability tests, and composition of company publications.

  • Denver Public Library
    • United States
    • Libraries
    • 300 - 400 Employee
    • Circulation Clerk
      • Mar 2013 - Aug 2014

      Created a positive user experience through focused customer service, oversaw day to day circulation of library materials, issued new library cards, developed and implemented programming to address strategic goals of the library, and assisted with basic reference to help customers reach their information seeking goals.Professional Development:Every Child Ready to Read, Story-time Structure and Objectives, Polaris Circulation Created a positive user experience through focused customer service, oversaw day to day circulation of library materials, issued new library cards, developed and implemented programming to address strategic goals of the library, and assisted with basic reference to help customers reach their information seeking goals.Professional Development:Every Child Ready to Read, Story-time Structure and Objectives, Polaris Circulation

  • Arapahoe Community College
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Library Assistant - Intern
      • Jan 2014 - Apr 2014

      Provided research assistance to students, faculty, staff, and community members with focus on instruction and helping users navigate library resources independently.Created instruction guides to aid students and faculty in downloading ebooks available through the library website to a variety of ereader devices such as Ipad, Kindle, and NOOK.Updated catalog records for migration to new cataloging system.Processed a special collection of art and ceramics books from the personal library of local artists Nan and Jim McKinnell with attention to archival best practices. Further information on Nan and Jim McKinnell can be found at http://www.mckinnellceramics.com/ Prepared Arapahoe Junior College archival scrapbook for digitization.

  • Denver Museum of Nature & Science
    • United States
    • Museums, Historical Sites, and Zoos
    • 200 - 300 Employee
    • Image Archives Assistant - Intern
      • Aug 2013 - Nov 2013

      Reprocessed and cataloged a collection of over 2,000 archival images documenting Anthropologist Ruth Underhill's (1883-1984) life and research. Duties included re-sequencing all images and creating original catalog records for each image using KE EMu collection management software. Reprocessed and cataloged a collection of over 2,000 archival images documenting Anthropologist Ruth Underhill's (1883-1984) life and research. Duties included re-sequencing all images and creating original catalog records for each image using KE EMu collection management software.

  • Lerch Bates Inc.
    • United States
    • Architecture and Planning
    • 200 - 300 Employee
    • Project Support Technician
      • Aug 2011 - Mar 2013

      Designed, developed, and maintained new business processes and training materials for administrative duties company wide. Participated in design, configuration, usability testing, and instruction development for new enterprise resource planning software implementation.Supported Risk Management department in review of contracts and insurance requirements, provided remote administrative support to San Francisco field office, and supported Accounting/ Human Resources department by conducting training seminars for new support personnel. Professional Development:Contract Solutions Group - Contracts for Design ProfessionalsMountain States Employers Council, Inc. - Training Skills for On-the-Job Trainers.XL Insurance Group - Loss Prevention Through Better Communication

  • Barnes & Noble, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Bookseller
      • Jul 2006 - Dec 2011

      Provided customer service highlighted by extensive merchandise knowledge and reader's advisory, received and processed new inventory, trouble-shot and sold Nook e-readers, conducted Nook classes for new users, maintained and ordered inventory for the travel department, cashiered, and trained and mentored new employees. Provided customer service highlighted by extensive merchandise knowledge and reader's advisory, received and processed new inventory, trouble-shot and sold Nook e-readers, conducted Nook classes for new users, maintained and ordered inventory for the travel department, cashiered, and trained and mentored new employees.

  • Re/Max Professionals
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2005 - Jun 2006

      Answered multi-line telephones, scheduled showings for real estate properties, organized listings, data entry, prepared mailings, and assisted agents with all requests. Answered multi-line telephones, scheduled showings for real estate properties, organized listings, data entry, prepared mailings, and assisted agents with all requests.

Education

  • University of Denver
    Masters of Library and Information Science
    2013 - 2014
  • University of Colorado Denver
    Bachelor of Arts (B.A.), French Language and Literature
    2006 - 2010
  • University of Colorado at Denver
    Bachelor of Arts (BA), International Studies
    2006 - 2010

Community

You need to have a working account to view this content. Click here to join now