Alicia Avellaneda

Corporate Liaison at Pete's fresh Market
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Contact Information
us****@****om
(386) 825-5501
Location
Elgin, Illinois, United States, US
Languages
  • Spanish -
Skills

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Credentials

  • Business Management
    Harper College
    Mar, 2018
    - Nov, 2024

Experience

  • Pete's Fresh Market
    • United States
    • Retail Groceries
    • 100 - 200 Employee
    • Corporate Liaison
      • May 2019 - Present

  • Mariano’s
    • Assistant Store Manager
      • May 2018 - May 2019

  • Mariano's
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Service Operations Manager
      • Mar 2014 - May 2019

      Lead and developed a team of over 100 associates. Improved customer service scores for the front end. Responsible for employee relations, including but not limited to, hiring, firing, training, and scheduling. Responsible for proper accounting procedures in day to day activities. Successfully maintain payroll practices including budgeting and allocating work force.

    • Customer Service Representative
      • Jan 2012 - Mar 2014

      Train, coach, and mentor staff to ensure smooth adaptation of new programs. Maintain up-to-date knowledge of store policies regarding payments, returns, and exchanges. Work as a team member performing cashier duties, product assistance, and cleaning while providing excellent customer service. Preform bookkeeping tasks including cash handling in and out of store. Front end supervision.

    • Talent Coordinator
      • Mar 2011 - Jan 2012

      Maintain all training for store of 350 employees. Send out weekly reports including the number of trainees, certifications, and progress made. Assist the service operations manager with interviews, hiring paperwork, and inputting schedules. Work with trainees to ensure they are properly trained on the computer but also in their department of work. Have knowledge of all training courses to better assist the trainees. Worked two job fair locations hiring for new stores.

    • Cashier
      • Sep 2010 - Mar 2011

  • Prime Time Window Cleaning
    • Sales Representative
      • Mar 2007 - May 2011

      Gained experience in basic sales functions. Responsible for ensuring customer satisfaction after the sale. Maintained sales database in excel. Achieved top sales in the company. Worked as part of a team to design and brain storm new sales ideas and pitches. Gained experience in basic sales functions. Responsible for ensuring customer satisfaction after the sale. Maintained sales database in excel. Achieved top sales in the company. Worked as part of a team to design and brain storm new sales ideas and pitches.

Education

  • Harper College
    Associate's degree, Business Administration and Management, General
    2015 - 2018

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