Customer Service Representative

• Mar 2022 - Present

Merchandise Associate

• Sep 2017 - May 2022

Administrative Assistant

• Jun 2017 - Sep 2017

handles a variety of administrative, light accounting, and customer service related tasks at RCD Corporation. RCD manufactures sealants and more for the HVAC and adhesives industry. handles a variety of administrative, light accounting, and customer service related tasks at RCD Corporation. RCD manufactures sealants and more for the HVAC and adhesives industry.

Administrative Assistant- Warranty Department

• Mar 2017 - May 2017

At Columbia USA/Tomberlin I am an administrative Assistant. My duties are: • Performing multifaceted general office support • Displays utmost professionalism and customer service at all times when helping clients over the phone and in person. • In charge of maintaining all data entry for warranty paperwork, credits, and claims. • clerical duties including storing, organizing and managing files. This also includes creating spreadsheets as well as typing, editing and proofreading documents when assigned. • Answers phones for the office and other departments. Directs calls/messages where needed. • Sends and receives all necessary correspondence for warranties and other client related business. • Coordinating between departments and operating units in resolving day-to-day administrative and operational problems pertaining to warranties and other client related matters. • Operating a range of office machines such as photocopiers and computers and Microsoft Office programs such as Word, Excel, PowerPoint, Access and Outlook. Show less

Consultative Sales Representative

• Nov 2015 - Mar 2017

• Handles sales, shipments for repairs, returns and exchanges • Handles all paperwork for repairs/Care plan sales and all repair/ Care plan sales related data entry on the computer. • Displays utmost professionality and customer service at all times • Entrusted with Keys to jewelry cases, and the safe code • Handles sales, shipments for repairs, returns and exchanges • Handles all paperwork for repairs/Care plan sales and all repair/ Care plan sales related data entry on the computer. • Displays utmost professionality and customer service at all times • Entrusted with Keys to jewelry cases, and the safe code

Key Holder

• May 2014 - Jul 2015

• Entrusted with keys to doors, access to safe & codes for alarms • Cashiering, stocking, and exemplifying pristine displays • Answering phones, placing orders, and end of day reports • Trained all new hires before deciding to make the move to Florida • Entrusted with keys to doors, access to safe & codes for alarms • Cashiering, stocking, and exemplifying pristine displays • Answering phones, placing orders, and end of day reports • Trained all new hires before deciding to make the move to Florida

Key Holder

• Jul 2011 - Aug 2014

• Opening/ Closing key holder, in charge of both deposits and change exchanges with the bank • Cashiering, answering phones, accepting donations, basic janitorial duties • Entrusted with security codes for alarms, safe, and held a position of authority • Displayed exemplary customer service to all customers • Opening/ Closing key holder, in charge of both deposits and change exchanges with the bank • Cashiering, answering phones, accepting donations, basic janitorial duties • Entrusted with security codes for alarms, safe, and held a position of authority • Displayed exemplary customer service to all customers