Experience

Kforce Global Solutions, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Accounts Receivable Consultant

  • Dec 2019 - Present

  Consulting for several Fortune 500 and governmental businesses. Kastle Keys. Millers Office Supplies and DLT Solutions Consulting for several Fortune 500 and governmental businesses. Kastle Keys. Millers Office Supplies and DLT Solutions


Republic Services Inc
• United States
• Environmental Services
• 1 - 100 Employee
• Credit and Collections Professional Leader

  • Oct 2010 - Present

Robert Half
• United States
• Staffing and Recruiting
• 700 & Above Employee
• Member of Consulting Staff

  • Apr 2019 - Dec 2019


The Washington Post

• United States
• Newspaper Publishing
• 700 & Above Employee

• Manager (Asst) Bankruptcy and Referrals

  • May 2006 - Nov 2010

  Bankruptcy and Referrals as well as a liason with Revenue Systems. Interacted exsclusively with the legal community, Defined and resolved the the Collections agency thrust for the office of Referrals. Defined, maintained and implemented payment proposals while retaining the customer on several occasions. Attended and witnessed the record in court settings. Entertained and guided accounts as well as the legal community through the approval of settlement processing. Specialty: Keeping the customers revenue dollars coming in the door, while establishing and maintaining a valid repayment plan. Show less

• Telecharge Manager

  • May 2001 - Mar 2005

  Managed the entire Credit and Collection process for Classified Advertising. Supervised a staff of eight. Did perfomance appraisals, performance coaching while focusing on Call Center Metrics. Also facilitated various projects such as the implementation and design of new computer systems. Performed various audit responsibilities such as the regular review and implementation of new policy with respect to the Sarbanes Oxley act. Managed the entire Credit and Collection process for Classified Advertising. Supervised a staff of eight. Did perfomance appraisals, performance coaching while focusing on Call Center Metrics. Also facilitated various projects such as the implementation and design of new computer systems. Performed various audit responsibilities such as the regular review and implementation of new policy with respect to the Sarbanes Oxley act.

• Assistant Collections Manager

  • Feb 2000 - Feb 2001

  Supervised a staff of six. Performed performance appraisals and developed the Account Review Prcess. Managed business relationships with several business to business models. Worked out payment plan processing and interacted with some of the largest businesses in the world. Coached Collection personnel, while mentoring staff and focusing on building Community. Hired and trained on telephone etiquette and collections strategies. Supervised a staff of six. Performed performance appraisals and developed the Account Review Prcess. Managed business relationships with several business to business models. Worked out payment plan processing and interacted with some of the largest businesses in the world. Coached Collection personnel, while mentoring staff and focusing on building Community. Hired and trained on telephone etiquette and collections strategies.



Master Print, Inc.

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• A/R Credit and Collections Manager

  • Feb 1990 - Sep 2000

  Managed the entire receivable, billing, approved credit and collections. Dealt with Sales Representatives and helped formulate the atmosphere for CRM. (Customer Relationship Management Managed the entire receivable, billing, approved credit and collections. Dealt with Sales Representatives and helped formulate the atmosphere for CRM. (Customer Relationship Management