Experience

Sourcewise
• Denmark
• Business Consulting and Services
• 1 - 100 Employee
• Case Manager

  • Feb 2018 - Present


Private Practice

• Professional Training and Coaching
• 1 - 100 Employee

• Private Health Advocate - Alzheimer’s Disease - Volunteer

  • Nov 2014 - Present

  • Performing all functions and duties as a social worker by coordinating with health care agencies. • Advocating for Peter’s personal rights to ensure quality of care. • Overseeing personal matters related to client’s best interest. • On call 24 hours a day and 7 days a week, including weekends, holidays, and hospital stays. • Continual and closely monitoring of Activities of Daily Living’s and Instrumental Activities of Daily Living’s functions and behavioral changes. • Document all medical, behavioral, and emotional incidents including situations of crisis management. Show less



Trung Le

• United States
• Medical Practices

• Private Teaching Assistant - Volunteer

  • Dec 2010 - Jun 2017

  • Assist with syllabus creation, record grades and roll sheets, grade quizzes and exams, input term paper scores and feedback, and improved lesson plans. • Make recommendations to accommodate different learning styles. • Assist with course design to accommodate students with learning and developmental disabilities. • Familiar with autism, adult attention deficit/ hyperactivity disorder. • Make recommendations on time management and course load. • Assist with syllabus creation, record grades and roll sheets, grade quizzes and exams, input term paper scores and feedback, and improved lesson plans. • Make recommendations to accommodate different learning styles. • Assist with course design to accommodate students with learning and developmental disabilities. • Familiar with autism, adult attention deficit/ hyperactivity disorder. • Make recommendations on time management and course load.



In- Home Supportive Services (IHSS) - Social Services Agency - County of Santa Clara

• Registered Home Care Provider

  • Dec 2012 - Feb 2017

  • IHSS Recipient Douglas Powers age 73 and Peter Tran age 84. • Familiar with Dementia related Alzheimer’s diagnosis and complications. • Provided emotional support, understanding, and problem solving. • Assisted with health and medication management. • Planned, prepared and served meals, and snacks according to prescribed diets. • IHSS Recipient Douglas Powers age 73 and Peter Tran age 84. • Familiar with Dementia related Alzheimer’s diagnosis and complications. • Provided emotional support, understanding, and problem solving. • Assisted with health and medication management. • Planned, prepared and served meals, and snacks according to prescribed diets.



Bay Area College Consulting

• United States
• 1 - 100 Employee

• Academic Advisor and Researcher

  • Aug 2014 - Nov 2016

  • Advising high school student on their leadership projects, academic success, and college admission goals. • Conduct college admission research, prepare Excel statistical data sheets and admission requirement summaries. • Remind clients of tasks and upcoming meetings. • Advising and help students with time management planning and executing of leadership projects. • Advise in courses load and management of time, in regards to learning styles of each student. • Advising high school student on their leadership projects, academic success, and college admission goals. • Conduct college admission research, prepare Excel statistical data sheets and admission requirement summaries. • Remind clients of tasks and upcoming meetings. • Advising and help students with time management planning and executing of leadership projects. • Advise in courses load and management of time, in regards to learning styles of each student.



YWCA Silicon Valley

• Crisis Advocate - Volunteer

  • Aug 2008 - Nov 2009

  • Completed 40 Hours of Crisis Management Training. • Provided peer counseling to clients over the phone, and during hospital stay. • Accompanied clients during hospital examinations and procedures. • Counseled Vietnamese clients addressing concerns appropriate with their values and cultural belief systems. • Coordinated with hospital staff and law enforcement personnel. • Completed 40 Hours of Crisis Management Training. • Provided peer counseling to clients over the phone, and during hospital stay. • Accompanied clients during hospital examinations and procedures. • Counseled Vietnamese clients addressing concerns appropriate with their values and cultural belief systems. • Coordinated with hospital staff and law enforcement personnel.



Carriage Services

• United States
• Individual and Family Services
• 300 - 400 Employee

• Administrative Assistant at Darling and Fischer - Garden Chapel

  • Aug 2007 - Dec 2008

  • Answered calls as first responders to arrange transportation of deceased. • Prepared and complied case work for service directors and funeral arrangers. • Acted as stand-in funeral arranger overseeing and setup for weekend services. • Assisted grieving clients with empathy and compassion. • Ensure product and services were accurate and met the needs of each family. • Completed special projects, retyped and formatted all forms and documents, and created flyers. • Answered calls as first responders to arrange transportation of deceased. • Prepared and complied case work for service directors and funeral arrangers. • Acted as stand-in funeral arranger overseeing and setup for weekend services. • Assisted grieving clients with empathy and compassion. • Ensure product and services were accurate and met the needs of each family. • Completed special projects, retyped and formatted all forms and documents, and created flyers.



EMQ FamiliesFirst

• United States
• Mental Health Care
• 200 - 300 Employee

• Peer Mentor - Volunteer

  • Nov 2007 - Feb 2008

  • Peer mentor to at risk adolescence and recovering young adult addicts. • Guided and encourage clients to maintain a healthy lifestyle. • Provided peer counseling on family dynamics and interpersonal relationships. • Encouraged personal growth by striving for educational achievement. • Peer mentor to at risk adolescence and recovering young adult addicts. • Guided and encourage clients to maintain a healthy lifestyle. • Provided peer counseling on family dynamics and interpersonal relationships. • Encouraged personal growth by striving for educational achievement.



Social Service Agency - County of Santa Clara

• United States
• 1 - 100 Employee

• Private Childcare Provider for Maria Balsicas

  • Oct 2006 - Feb 2008

  • Cared for 8-year-old Rudy, 7-year-old Jordan, and 5-year-old Jai. • Provided drop off and pick-up from school, social activities, and after school programs. • Provided academic tutoring and assisted with homework. • Mentored and monitored recreational activities. • Grasped and understood each child’s temperament and behavioral modesties in order to assist in day-to-day activities. • Cared for 8-year-old Rudy, 7-year-old Jordan, and 5-year-old Jai. • Provided drop off and pick-up from school, social activities, and after school programs. • Provided academic tutoring and assisted with homework. • Mentored and monitored recreational activities. • Grasped and understood each child’s temperament and behavioral modesties in order to assist in day-to-day activities.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller - North 1st Street

  • Jul 2004 - Mar 2006

  • Handed high volumes of cash and transactions for both personal and business accounts. • Assisted clients with accounts and account related information. • Kept client’s personal information private and confidential. • Greeted clients coming into branch and directed them towards the correct stations. • Managed ATM machines and lobby platforms. • Handed high volumes of cash and transactions for both personal and business accounts. • Assisted clients with accounts and account related information. • Kept client’s personal information private and confidential. • Greeted clients coming into branch and directed them towards the correct stations. • Managed ATM machines and lobby platforms.



Regional Medical Center of San Jose

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Office Clerk

  • Jun 2003 - Nov 2004

  • Warmly greeted patients and notified doctors of waiting appointments. • Pulled, expedite, and ordered X – Ray, reports, and data to doctors and appropriate channels. • Coordinated information with patients, doctors, and technicians while conforming to HIPAA regulations. • Filed documents, reports, and sent faxes to other agencies, hospitals, and doctors. • Warmly greeted patients and notified doctors of waiting appointments. • Pulled, expedite, and ordered X – Ray, reports, and data to doctors and appropriate channels. • Coordinated information with patients, doctors, and technicians while conforming to HIPAA regulations. • Filed documents, reports, and sent faxes to other agencies, hospitals, and doctors.