Experience

Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Nov 2015 - Present

• Barista trainer

  • Aug 2015 - Nov 2015

• Barista

  • Sep 2013 - Aug 2015



Petsmart Grooming Salon

• Citrus Heights, Ca

• Reception & Salon Services

  • May 2013 - Nov 2013

  Dog grooming and bathing. Responsibilities included exams, going over health issues and pet care needs with clients. Creating and maintaining client files, setting up appointments, cold calling past clients to set up new appointments. Explaining service details and completing full salon services such as bathing, brushing, and grooming pets. Maintaining salon cleanliness and knowing/recommending products or services that Petsmart offers. Dog grooming and bathing. Responsibilities included exams, going over health issues and pet care needs with clients. Creating and maintaining client files, setting up appointments, cold calling past clients to set up new appointments. Explaining service details and completing full salon services such as bathing, brushing, and grooming pets. Maintaining salon cleanliness and knowing/recommending products or services that Petsmart offers.



Bel Air Market

• Citrus Heights, Ca

• Clerk

  • May 2012 - May 2013

  Moving up multiple times into different positions, I was trained as a Deli Clerk, then moved into Bakery Clerk and cake decorator. I was trained in Peets Café as a Barista, also cross trained as a Retail Clerk. Was able to maintain a flexible position to proficiently fulfill the demands of all these departments as needed. Followed health and food safety guidelines in the food departments as well as product quality, and excelled in customer service. I was also chosen to be their top customer rewards program liaison, where I could converse with customers about the companies reward program, answer questions or solve any issues customers had and assist them in signing up. Show less



Subway

• Restaurants
• 700 & Above Employee

• Shift Lead

  • Nov 2011 - Jul 2012

  Assisted store manager by training new employees, counting registers at the end of the night, delegates lunch breaks and tasks. Maintained a clean and comfortable store environment, and followed health food and safety standards. Provided prompt and friendly customer service. Assisted store manager by training new employees, counting registers at the end of the night, delegates lunch breaks and tasks. Maintained a clean and comfortable store environment, and followed health food and safety standards. Provided prompt and friendly customer service.



Private contract

• Folsom, Ca

• Nanny

  • Jun 2011 - Feb 2012

  Responsible for transporting and caring for two children ages 5 and 11. Aiding in homework studies, cooking breakfast and dinner, taking to and from appointments, sports games/ practices, and between parents houses. Responsible for transporting and caring for two children ages 5 and 11. Aiding in homework studies, cooking breakfast and dinner, taking to and from appointments, sports games/ practices, and between parents houses.



Dees Bakery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Cake Stylist

  • Jun 2010 - Nov 2010

  Seasonal hire for wedding season to help design wedding and specialty cakes. Assisted with delivery and setup. Attended and ran a booth for a Wedding Expo. Decorated wedding, specialty and novelty cakes with fondant and buttercream icings. Other responsibilities included setting up appointments and tastings with clients. Creating sketches of cakes, generating price estimates. Serving coffees, pastries and deli sandwiches to-order during lunch time hours. Seasonal hire for wedding season to help design wedding and specialty cakes. Assisted with delivery and setup. Attended and ran a booth for a Wedding Expo. Decorated wedding, specialty and novelty cakes with fondant and buttercream icings. Other responsibilities included setting up appointments and tastings with clients. Creating sketches of cakes, generating price estimates. Serving coffees, pastries and deli sandwiches to-order during lunch time hours.



Lane Bryant

• United States
• Retail
• 700 & Above Employee

• Stylist

  • Mar 2010 - Jun 2010

  Contributed to overall store success by helping meet store sales goals, opening credit lines, giving outstanding customer service and care. Encouraged and empowered women by knowing the products and services that Lane Bryant offers and helping clients choose what is best for them, while also creating a human connection with every client. Contributed to overall store success by helping meet store sales goals, opening credit lines, giving outstanding customer service and care. Encouraged and empowered women by knowing the products and services that Lane Bryant offers and helping clients choose what is best for them, while also creating a human connection with every client.



Peppermill Resort Spa Casino

• United States
• Hospitality
• 300 - 400 Employee

• Pastry Chef

  • Jan 2010 - Mar 2010



Frasiers Bakery and Resturant

• Coquille, Or

• Waitress

  • Sep 2007 - Jun 2008

  Bakery clerk and waitress for small town restaurant and bakery. Serve pastries from case, make espresso drinks, take food orders, maintain customer satisfaction while waiting several tables at one time. Bakery clerk and waitress for small town restaurant and bakery. Serve pastries from case, make espresso drinks, take food orders, maintain customer satisfaction while waiting several tables at one time.



FIGAROS PIZZA

• United States
• Food & Beverages
• 1 - 100 Employee

• Clerk

  • Aug 2007 - Jun 2008

  Basic responsibilities included assisting customers with the ice cream scoops, assembling and baking pizza and sandwiches, ringing on a register, taking phone and drive through orders. Basic responsibilities included assisting customers with the ice cream scoops, assembling and baking pizza and sandwiches, ringing on a register, taking phone and drive through orders.



Frasiers Bakery

• Coquille, Or

• Pastry chef intern

  • Aug 2007 - Jun 2008

  Unpaid work experience position. I would assist the pastry chef in making cakes and pastries. He taught me the business end of running a bakery and taught me to see the bigger picture of business and what real customer service is. He liked my work ethic so much that he hired me as a waitress for their restaurant in the evenings after school. Unpaid work experience position. I would assist the pastry chef in making cakes and pastries. He taught me the business end of running a bakery and taught me to see the bigger picture of business and what real customer service is. He liked my work ethic so much that he hired me as a waitress for their restaurant in the evenings after school.



The Pet Stop

• United States
• Individual and Family Services
• 1 - 100 Employee

• Apprentice

  • Jan 2000 - Jun 2008

  Apprentice in my families business. Helped with basic office duties including scheduling appointments, answering the phones, and creating receipts and invoices. Kept up with store cleanliness. Assisted with Salon and Water Garden services such as dog bathing and grooming, catching and bagging fish and water garden plants, assisting customers in finding and carrying products. Helped with animal feeding and maintaining aquariums and ponds. Apprentice in my families business. Helped with basic office duties including scheduling appointments, answering the phones, and creating receipts and invoices. Kept up with store cleanliness. Assisted with Salon and Water Garden services such as dog bathing and grooming, catching and bagging fish and water garden plants, assisting customers in finding and carrying products. Helped with animal feeding and maintaining aquariums and ponds.