Account mannager

• Jul 2022 - Present

Digital Analyst

• Sep 2021 - May 2022

Service desk technician

• Sep 2019 - Aug 2021

(Worked under Via Rail at Fujitsu) ● Cooperate with corporate clients at Via Rail to help them either solve IT issues or forward them to the right place or team. ● Provide escalated support and troubleshooting while maintaining detailed tickets.. ● Hardware and software troubleshooting. ● Carry out quality assurance to fix software issues. ● Working firmly with personnel to learn new applications and help employees with it ● Handling up to 50 tickets per day ● Verify the availability of the network, system and critical applications related to Via Rail ● First point contact for technical queries and IT related questions ● Identifying and reporting network and application issues ● Communicating with third party companies in order to fix applicative bugs and server downtime ● Install softwares applications ● Manage accounts and computers through Active Directory

Social Media Marketing Consultant

• Oct 2017 - Nov 2019

Manage instagram and facebook accounts and do daily posts; Find and approach affiliates for the business; Responsible for doing marketing media research and outreach Manage instagram and facebook accounts and do daily posts; Find and approach affiliates for the business; Responsible for doing marketing media research and outreach

Service desk technician

• Mar 2019 - Sep 2019

Creator

• Apr 2015 - Sep 2017

Creating all posts on Instagram; Responsible for growing followers in order to increase partnerships; Responsible for contacting partners for business; Creating all posts on Instagram; Responsible for growing followers in order to increase partnerships; Responsible for contacting partners for business;

Fleet Coordinator

• Apr 2016 - Sep 2016

Responsible for all operational part of the fleet; Receipt of vehicles; Check list; Supply procedures and insurance; Garage logistics; Supervising dispatchers, drivers, servers and Olympic volunteers; Direct contact with customers of the IOC. Responsible for the release, speed and timeliness of service; Monitoring the drivers via GPS. Responsible for all operational part of the fleet; Receipt of vehicles; Check list; Supply procedures and insurance; Garage logistics; Supervising dispatchers, drivers, servers and Olympic volunteers; Direct contact with customers of the IOC. Responsible for the release, speed and timeliness of service; Monitoring the drivers via GPS.

Risk Advisory

• Aug 2013 - Jul 2015

Expertise in Risk Management.

Assurance

• May 2011 - Aug 2013

Support in reviewing the company's financial statements in the following segments: Hospitality, Energy, Textile, Electronic Media, and Construction, among others.

Business Intern

• Jul 2008 - Jul 2009

Resposible for controlling the employees payroll of the entire Department; responsible for monitoring and controlling budget management; preparation of monthly reports for management analysis; coordination of administrative activities of outsourced offices; participation in management meetings; use of various computer systems, such as Oracle and Projuris. Resposible for controlling the employees payroll of the entire Department; responsible for monitoring and controlling budget management; preparation of monthly reports for management analysis; coordination of administrative activities of outsourced offices; participation in management meetings; use of various computer systems, such as Oracle and Projuris.