Alice Silk
Receptionist and Business Administrator at Pannone Corporate LLP- Claim this Profile
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Bio
Experience
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Pannone Corporate LLP
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United Kingdom
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Legal Services
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1 - 100 Employee
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Receptionist and Business Administrator
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Jul 2020 - Present
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General Medical Council
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Facilities Assistant
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Dec 2019 - Mar 2020
• Manning the Facilities helpdesk which includes answering and logging calls and emails, following up tasks to ensure full resolution. • Meeting calendar management - organising meetings, amendments and cancellations, responsible for equipment usage and refreshment orders. • Reception duties - first point of contact for visitors, meeting and greeting clients, production and issue of passes to staff and visitors and ensuring records are up to date. • Ad hoc admin duties where required. • Manning the Facilities helpdesk which includes answering and logging calls and emails, following up tasks to ensure full resolution. • Meeting calendar management - organising meetings, amendments and cancellations, responsible for equipment usage and refreshment orders. • Reception duties - first point of contact for visitors, meeting and greeting clients, production and issue of passes to staff and visitors and ensuring records are up to date. • Ad hoc admin duties where required.
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Egencia
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United States
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Travel Arrangements
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700 & Above Employee
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Senior Corporate Travel Consultant
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Apr 2014 - May 2019
• A team member of Global Customer Support (GCS), making numerous variations of offline bookings for UK-based clients • Leading and motivating the 12 members of the GCS team • Organising, coordinating and managing the GCS team on a day-to-day basis • Primary point of contact for team leaders, account managers, and service delivery consultants • Handling invoice care, customer care and client services queries directed to the team • Chair person of the monthly internal 'Agent Boardroom' meetings • Working closely with the billing department and assisting with missing payment queries • Contributing in meetings with senior staff members to improve the team's efficiency • Basic knowledge of Amadeus Show less
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DORIS PRODUCTIONS LTD
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United Kingdom
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Technology, Information and Internet
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Assistant Producer
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Jul 2010 - Feb 2014
• Assistant Producer at Doris Productions Limited, an independent theatrical, live-event and television production company • Responsible for conducting research and project delivery • Event planning • Arranging and organising the world premier concert of 'Mrs Gucci - The Musical' at the Arts Theatre, London • Coordinating the 4-day visit and one-off performance of the African Children's Choir in West Meon, Hampshire • Production Assistant at Boppin Dance School Live shows • Assistant Producer at Doris Productions Limited, an independent theatrical, live-event and television production company • Responsible for conducting research and project delivery • Event planning • Arranging and organising the world premier concert of 'Mrs Gucci - The Musical' at the Arts Theatre, London • Coordinating the 4-day visit and one-off performance of the African Children's Choir in West Meon, Hampshire • Production Assistant at Boppin Dance School Live shows
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Wallops Wood Studios
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Hampshire
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Studio Manager
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Jul 2010 - Feb 2014
• Project managing and coordinating the build and creation of Wallops Wood Studios • Daily administration associated with the diary, billing, invoicing and general day-to-day running of the music studio • Responsible for recruiting and delegating to new members of staff • Managing the start-up and daily running of the 'School of Popular Arts', a school for musicians aged 7 and up, to learn new instruments and music theory • Project managing and coordinating the build and creation of Wallops Wood Studios • Daily administration associated with the diary, billing, invoicing and general day-to-day running of the music studio • Responsible for recruiting and delegating to new members of staff • Managing the start-up and daily running of the 'School of Popular Arts', a school for musicians aged 7 and up, to learn new instruments and music theory
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Kabodler
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Hampshire
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Technical Support
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Jul 2010 - Feb 2014
• Involved in the creation and maintenance of Kabodler Limited, an innovative online, self-service ticketing platform. • Managed the extensive, pre-launch beta-testing of the platform • Interacting with and assisting platform users with questions and queries • Involved in the creation and maintenance of Kabodler Limited, an innovative online, self-service ticketing platform. • Managed the extensive, pre-launch beta-testing of the platform • Interacting with and assisting platform users with questions and queries
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Marcos D'Cruze
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Hampshire
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Personal Assistant
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Jul 2010 - Feb 2014
• Organising and coordinating Marcos's personal diary and finances • Active role in management of all businesses • Management of business bank accounts, payments, invoices and budgets • Construction and general maintenance of all business websites • Organising and coordinating Marcos's personal diary and finances • Active role in management of all businesses • Management of business bank accounts, payments, invoices and budgets • Construction and general maintenance of all business websites
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Education
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University of Nottingham
Bachelor of Science - BS, Animal Sciences