Alice Meliora
Customer Service Consultant at Big Red Group- Claim this Profile
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Topline Score
Bio
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Experience
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Customer Service Consultant
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eStorm Australia
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Repair Technician
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Jul 2020 - Apr 2022
Primary Job Responsibilities: Diagnose and troubleshoot Apple computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Initiate, document, and update our Service Repair Order (SRO) system. Address repairs based on a work queue system. Primary Job Responsibilities: Diagnose and troubleshoot Apple computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Initiate, document, and update our Service Repair Order (SRO) system. Address repairs based on a work queue system.
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Woolworths Supermarkets
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Australia
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Retail
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700 & Above Employee
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Cashier Supervisor
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Mar 2017 - Jul 2020
Answered and resolved customer questions and complaints about store policies and concerns to support positive customer experiences. Supervise the work of cashiers to ensure all duties are being done correctly. Prepare daily reports, maintain inventory records and orders. Answered and resolved customer questions and complaints about store policies and concerns to support positive customer experiences. Supervise the work of cashiers to ensure all duties are being done correctly. Prepare daily reports, maintain inventory records and orders.
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Education
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TAFE Queensland
Diploma, Electrical, Electronics and Communications Engineering