Experience

Kansas City Internal Medicine (KCIM)

• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • Jun 2013 - Present

  Check patients in/out of their doctors appointment, schedule future appointments w/doctor,lab work, ultrasound, faxing, filing, handle multiple line phone system, cross-trained for 4 different specialty doctors' office, oversee doctors' schedules Check patients in/out of their doctors appointment, schedule future appointments w/doctor,lab work, ultrasound, faxing, filing, handle multiple line phone system, cross-trained for 4 different specialty doctors' office, oversee doctors' schedules



Suchman & Darnall Family Dentistry

• United States
• Health, Wellness and Fitness
• 1 - 100 Employee

• Insurance Coordinator

  • Dec 2012 - Jun 2013

  Prepare patient financial statements and enter payments Reconcile end of day transactions Communicate with insurance companies to verify eligibility, benefits and history of patients Maintain insurance data in patients chart to allow for accurate treatment planning Post insurance check payments. Maintain insurance plan payment records accuracy Monitor and communicate past due accounts from insurance Electronic claims submissions Proficient in all aspects of Dexis Dental Software Schedule patients according to doctors’ and hygienists’ daily production goals Prepare bank deposits Check emails to office Track failed appointments, rescheduled appointments, cancelled appointments Call patients monthly in regards to patient balance Create and ensure all patients have a treatment plan and explain their out of pocket responsibility with clear understanding. Check patients in upon their arrival/Check patients out, collect their out of pocket portion, and schedule them for their next appointment for treatment Call and make appointments for patients to referring specialists Answer a multiline phone system Handle patient complaints in an effective manner. Lead morning huddles and team meetings as necessary Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • May 2009 - Dec 2012

  Managed orders and responsibility for Blue Springs 7 HWY store Demonstrated ability to quickly learn organizational processes, workflows, policies and standards. Interviewed/hired potential employees Conduct employee reviews Develop/train and mentor Starbucks partners Oversee cash handling Set schedule for 20 employees on a weekly basis Courteously assisted customers within high-volume times. Earned a reputation for accuracy and speed when making drinks. Weekly Payroll Over see business for profit/loss and analyzing weekly/monthly/quarterly reports Raised Customer Voice Scores Exceeded store sales and Coffe@Home goals consistently Show less