Experience

The Rodial Group

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Key Account Manager

  • Jan 2022 - Present



Caudalie

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Key Account Manager

  • Jan 2020 - Jan 2022



(MALIN+GOETZ)

• United States
• Cosmetics
• 1 - 100 Employee

• UK Wholesale Manager

  • Apr 2017 - Jan 2020



House of Fraser

• United Kingdom
• Retail
• 700 & Above Employee

• Buying Assistant

  • Jun 2014 - Apr 2017

  Strategy Planning - Work closely with NAM’s to develop and implement seasonal planning to maximize profits. Align internal promotional and marketing plans with suppliers and consistently review the program’s effectiveness using monthly NPD reports and presentations. Negotiation - Negotiate terms with new brands and renegotiating new terms with existing suppliers to ensure the best possible and sustainable contract for both the business and our suppliers. Working closely with the director of beauty and suppliers when carving out space and location for CAPEX doors. Negotiating exclusive packages with suppliers for new launches and NPD where relevant for the business’ needs. Competitor Analysis - Produce and confidently present weekly competitor analysis reports to category directors and business executive directors on both the High Street and online in trade meetings. Supplier Management - Created and nurtured excellent relationships with high profile suppliers and utilities the relationships to influence results for the business. Attend regular meetings with suppliers to manage account and review performance. Communication - Act as a first point of contact for the department. Presents verbal and written communication, ideas and questions in a clear and understandable manner and responds appropriately to others; adapting my communication style and tailors the content according to my audience Store Communication - Create brand launch and Visual Merchandising Packs/Style Files - Identifying requirements and relevant information required for store information packs. Marketing - Work very closely with the marketing team helping with product call ins, beauty and company shoots and meeting/ strategy preparations. Multi-Channel - Attends and contributes to regular meetings with the relevant web team, driving actions to improve performance. Show less



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Senior Sales - Cosmetics

  • Jun 2009 - Jun 2013

  Various Counters Including: Clarins, Bareminerals, Benefit, Clinique & Chanel) Ensuring that every single person that comes to our counter has the best customer service. Making sure that my product knowledge is perfect so that I can understand exactly what each customer needs or would like to feel beautiful. Help my manager manage stock level issues, by viewing REX for orders and liaising with the customer service team. Completing counter paperwork to a high standard and continually keep up to date paperwork so that I can also track my personal KPI’s and highlight areas of improvement. Make sure that I always hit my personal targets and to make sure that the counter is always hitting monthly targets. Making sure that the counter is merchandised according to the merchandising guidelines and that new launches are well positioned and visually appealing. Organising monthly eventing to capture customer data and hit stretch targets. Manage and coach a small team of consultants. Show less



Benefit Cosmetics

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Beauty Consultant

  • Jun 2008 - Jun 2009



Darts Farm

• Topsham, Devon

• Sales Assistant

  • Apr 2003 - Apr 2008