Experience

Nightlife Music

• Australia
• Musicians
• 1 - 100 Employee

• Senior Sales Coordinator

  • Mar 2018 - Present

  Sales Support & Coordination: > Coordination of new client projects > Ensuring staff remain accountable to business policies > Scheduling of internal / external meetings > Travel and accommodation > Facilitating communication with other departments > Email management and drafting client correspondence > Dictation of client meetings > Accounts & Invoicing Sales documentation and collateral > Sales contracts, including analysing risk to customer amendments > Proposals and tender applications > Generic sales collateral > Development and distribution of business templates > QA data integrity of the sales team Sales analysis and reporting > Complex sales reports and models > Template sales spreadsheets > Sales KPIs > Facilitation of Excel training sessions and support Process management > Implementing new policies and procedures with the team > Feedback collation and implementation > Working closely with the Process Team General administrative duties > First point of contact for sales enquiries > First point of contact for the accounts team > Following up outstanding payments > General data entry Show less



Allclass Construction Equipment

• Sumner Park, Brisbane

• Sales Coordinator

  • Apr 2017 - Mar 2018

  End to end management of orders > Collaboration with Sales Representatives to prepare customized sales proposals/orders > Proofing orders and reviewing machine/attachment pricing > Tracking and reporting of order progression > Customer invoicing and accounts receivable > Records/file management General reception/administrative duties > Transferring calls to appropriate department > Assisting with customer enquiries > Scheduling appointments and conducting confirmation calls > Customer first point of contact > Basic IT support Stock Management > Recording machine numbers upon arrival > Transfers and allocations to new orders allocation > Stock maintenance and analysis > Invoice due dates and curtailments Show less



Australian College of Training and Employment

• Australia
• Higher Education
• 1 - 100 Employee

• Sales Coordinator

  • Apr 2015 - Jan 2017

  Executive administrative support > First point of contact for executive team > Process of travel/accommodation/catering requests > Email/diary/meeting room management > Processing invoices/credit card reconciliations/re-imbursements > Responding to internal/external enquiries via email/phone > Assessment of reporting needs of management to assist with reaching KPIs Sales team > Process/distribution of leads including responding/distributing enquiries > Process of lead transfer and referral requests > Provision of complex performance reports and statistical information > Development and coordination of sales conferences, including development of presentations and booking of travel/accommodation > Audit/development/implementation/training of sales processes Show less



Baseline Training

• Education Administration Programs
• 1 - 100 Employee

• Client Relationship Manager

  • May 2014 - Apr 2015

  Customer service management > Assessing client needs and providing appropriate training solutions, including responding to general enquiries > Production of comprehensive client reports on a weekly/monthly basis > Process of quotes/invoices Training coordination > Coordination of the training schedule which was constantly rescheduled > Coordination of trainer diaries/travel/accommodation > Set up and coordination of training rooms including catering > Organisation and participation in weekly operational meetings General Administrative tasks > Providing management/staff administrative support > Maintenance of the office space and management of office supplies Show less



AGPAL and QIP

• Brisbane, Australia

• Client Liason Officer

  • Dec 2012 - May 2014

  • Customer service & administrative support • Project Management & review/analysis/audit of health standards • Development/implementation/audit of document management systems • Customer service & administrative support • Project Management & review/analysis/audit of health standards • Development/implementation/audit of document management systems



Morrissey Training

• Bowen Hills, Brisbane

• Customer Service Sales Representative

  • Feb 2011 - Dec 2012

  • Data entry and production of student certificates • Conducting quality assurance checks on student information • Student enquiries • Review of student eligibility to attend training • Document/file management and other administrative duties • Data entry and production of student certificates • Conducting quality assurance checks on student information • Student enquiries • Review of student eligibility to attend training • Document/file management and other administrative duties



Redland City Council

• Cleveland, Queensland

• Records Management Officer

  • Feb 2010 - Feb 2011

  • Incoming/outgoing mail including stock management • Archiving/filing and data entry • File issuing and returning • Adhoc administrative duties • Incoming/outgoing mail including stock management • Archiving/filing and data entry • File issuing and returning • Adhoc administrative duties