Alice Rogier

Programs Director at NUMA
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Contact Information
us****@****om
(386) 825-5501
Location
FR
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Credentials

  • PRINCE 2
    AXELOS Global Best Practice
    Sep, 2015
    - Oct, 2024

Experience

  • NUMA
    • France
    • E-learning
    • 1 - 100 Employee
    • Programs Director
      • Oct 2021 - Present

  • AIKA
    • France
    • Software Development
    • 1 - 100 Employee
    • Head of Customer Succes & Communication
      • Jan 2021 - Sep 2021

  • Manutan
    • France
    • Retail
    • 500 - 600 Employee
    • Head of Acquisition (Executive Committee)
      • May 2019 - Oct 2020

      Team : 2 operators, 1 community manager, 1 growth, 1 sales & 1 project manager Missions : • Engage in the company strategic decisions • Ensure the cross functional work between departments (Logistics, Operations, Tech) • Set the objectives and the KPI for the team • Implement work processes and launch projects • Manage and recruit team members • Conduct department meetings, monthly and annual interviews

    • Head of Customer Success
      • Nov 2018 - May 2019

      Missions : • Définir le Customer Journey • Mettre en place les outils nécessaires à la prise en charge client (en boutique, téléphone, chat, email, sms) • Améliorer le taux de transformation, en collaboration avec le product manager et l'équipe technique

  • Quadient
    • France
    • Software Development
    • 700 & Above Employee
    • Manager Support Engineering & Pre Sales (11 persons)
      • Oct 2016 - Nov 2018

      Lead the Support Engineering team - 9 persons Lead the Pre Sales team - 2 persons Ensure the cross functional work with the other departments (Call Center, Factories, International Support, Key Accounts, Pre-Sales, R&D, Sales)

    • Project Manager
      • Jan 2016 - Sep 2016

      Lead intra and trans-department projects such as process optimization, solution deployment, hardware / software upgrade and product launch

    • Engineer
      • Oct 2013 - Jan 2016

  • ECASP IIT
    • Région de Chicago, États-Unis
    • Intern
      • May 2013 - Aug 2013

      Implementation of a wearable network of accelerometers with embedded fall detection : - detect the fall; - contact 911 within 10 sec; - send an text message to a favorite number with the geolocalisation within 10 sec. If the fall is not serious, it is possible to deactivate the system. Implementation of a wearable network of accelerometers with embedded fall detection : - detect the fall; - contact 911 within 10 sec; - send an text message to a favorite number with the geolocalisation within 10 sec. If the fall is not serious, it is possible to deactivate the system.

  • Préfecture de Vaucluse
    • Government Administration
    • 1 - 100 Employee
    • Intern
      • Jul 2011 - Aug 2011

      Audit of the tools of the Préfecture de Vaucluse Audit of the tools of the Préfecture de Vaucluse

Education

  • Illinois Institute of Technology
    Master of Science (M.Sc.), Electrical and Electronics Engineering
    2012 - 2013
  • Ecole nationale supérieure de l'Electronique et de ses Applications
    Engineer's degree, Electrical, Electronics and Communications Engineering
    2010 - 2013
  • Lycée Alphonse Daudet
    Mathematics - Physics
    2008 - 2009
  • Ecole nationale supérieure de l'Electronique et de ses Applications
  • La salle Avignon
  • La salle Avignon

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