Alice Zappa

Communication Specialist & PR at Comieco
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • English Professional working proficiency
  • French Professional working proficiency
  • Spanish Limited working proficiency
  • Italiano Native or bilingual proficiency

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Credentials

  • Comunicazione Interna
    Cegos Italia
    May, 2019
    - Nov, 2024
  • European Computer Driving Licence (ECDL)
    Associazione Italiana per l'Informatica ed il Calcolo Automatico (AICA)

Experience

  • Comieco
    • Italy
    • Environmental Services
    • 1 - 100 Employee
    • Communication Specialist & PR
      • Nov 2015 - Present

      • Support the construction of consistent and effective communication of content • Coordinate external creative agencies respecting time and budget allocated • Work with the communication team for the construction of the communication strategy • Relate to different corporate departments to get to know the content being communicated, knowing how to share, involve and inform all internal and external stakeholders. • Management and editing contents for social network, as: Facebook, Twitter, Instagram, Linkedin • Editing news for the website • Events manager • Order entry with Sicom program • Editorial project of the volume "Storie di Carta" published by Comieco, publisher Le Piccole Pagine Show less

  • Workout srl
    • Milan Area, Italy
    • Export Assistant
      • Sep 2014 - Oct 2015

      • Assistance to foreign and Italian customers • Order entry • Administration of complaints and shipments • Business correspondence • Search for new material suppliers • Organization of trips in Italy and abroad • Daily reports • Participation in trade fairs for the company stand • Correspondence with the factory • Assistance to foreign and Italian customers • Order entry • Administration of complaints and shipments • Business correspondence • Search for new material suppliers • Organization of trips in Italy and abroad • Daily reports • Participation in trade fairs for the company stand • Correspondence with the factory

  • ENIT – Italian National Tourist Board
    • Italy
    • Travel Arrangements
    • 1 - 100 Employee
    • Front Office Manager
      • Jul 2013 - Oct 2013

      • Assistance to the public and tour operators at the information desk • Market research on tourism demand in Australia and New Zealand • Drafting of advertising articles from local newspapers • Updating the office database • Press clippings • Correspondence management • Front and back office administrative tasks • Assistance to the public and tour operators at the information desk • Market research on tourism demand in Australia and New Zealand • Drafting of advertising articles from local newspapers • Updating the office database • Press clippings • Correspondence management • Front and back office administrative tasks

  • NürnbergMesse Italia | Fiera di Norimberga | Eventi internazionali | Eventi Nazionali
    • Italy
    • Events Services
    • 1 - 100 Employee
    • co-worker
      • 2011 - Jan 2013

      Collaboration for Nüremberg Messe in the Italian Office in Milan Collaboration for Nüremberg Messe in the Italian Office in Milan

  • The Wharton School
    • United States
    • Higher Education
    • 700 & Above Employee
    • Hostess
      • May 2012 - May 2012

      hostess bilingual italian/english for the "Wharton Global Alumni Forum" hostess bilingual italian/english for the "Wharton Global Alumni Forum"

  • Homelidays
    • Milano, Italia
    • Editor
      • Mar 2011 - Sep 2011

      collaboration for the website Homelidays.com form Italy. Occupation or position held: Drafting texts in range of tourism and culture for various international locations. collaboration for the website Homelidays.com form Italy. Occupation or position held: Drafting texts in range of tourism and culture for various international locations.

  • Homelidays
    • Paris Area, Francia
    • Bilingual (Italian/French) sales assistant
      • Jul 2010 - Nov 2010

      Internship for Homelidays in Paris. Occupation or position held: Managing the relationship with Italian customers, validation and publication of rental offers, validation and publication of the testimonies on the stays, management of payments and purchase orders, contact with Italians internet users via mail and telephone, administration and management of file owners and renters. Internship for Homelidays in Paris. Occupation or position held: Managing the relationship with Italian customers, validation and publication of rental offers, validation and publication of the testimonies on the stays, management of payments and purchase orders, contact with Italians internet users via mail and telephone, administration and management of file owners and renters.

  • Comieco
    • Italy
    • Environmental Services
    • 1 - 100 Employee
    • Receptionist
      • 2007 - 2009

      Receptionist and Administration area Support to the area Receptionist and Administration area Support to the area

Education

  • Libera Università di Lingue e Comunicazione IULM
    Bachelor's degree, Language Interpretation and Translation
    2011 - 2014
  • Europa Cube Innovation Business School
    Master, Digital Marketing & Social Media
    2016 - 2016
  • Libera Università di Lingue e Comunicazione IULM
    Master's degree, Marketing and Communication
    2008 - 2011

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