Experience

University of Arkansas ­- Sam M. Walton College of Business

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Director of ISYS Graduate Programs

  • May 2016 - Present

  Act as liaison between the Information Systems (ISYS) Graduate Programs Team and various college and university departments. Coordinate 8+ Graduate Programs in Information Systems through program curricula management, course coordination and scheduling, program communications, and advising. Provide student support through recruiting, admissions processes, pre-program communications, professional development, advising, enrollment, and student activity services. Manage waitlist, enrollment, and class capacities of all ISYS graduate classes for approximately 150 students enrolled in 35+ class sections across more than 11 graduate programs.



University of Arkansas

• United States
• Higher Education
• 700 & Above Employee

• Administrative Specialist III

  • Jun 2014 - May 2016

  Provided assistance to ISYS faculty by making travel arrangements, submitting travel authorizations, and processing travel reimbursements. Established and maintained an extensive electronic filing system. Tracked and managed budget expenditures for various programs. Provided front-line assistance to faculty, students, and guests. Provided assistance to ISYS faculty by making travel arrangements, submitting travel authorizations, and processing travel reimbursements. Established and maintained an extensive electronic filing system. Tracked and managed budget expenditures for various programs. Provided front-line assistance to faculty, students, and guests.



J.B. Hunt Transport Services, Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• Intermodal Appointment Specialist

  • May 2013 - Jun 2014

  Contact customers to set intermodal delivery appointments. Monitor and reschedule deliveries as necessary in accordance with company policy. Adhere to any special requirements for appointment scheduling for all team members customers. Acting as the floater for our team of appointment specialists, I have learned and mastered all team members' daily tasks. Train new employees on company policy and customer requirements and expectations. Actively assist fellow employees and management to ensure all goals and tasks are met on time and in accordance with customer standards. Enter detailed sensitive data into internal informations systems.



Matthews Management

• Manager

  • Nov 2008 - May 2013

  Utilized team oriented skills critical for day to day business operations by working with other managers and crew members. Built customer service relation skills by assisting customers and crew of all ages. Utilized team oriented skills critical for day to day business operations by working with other managers and crew members. Built customer service relation skills by assisting customers and crew of all ages.



Robbins Realty

• Office Manager

  • Mar 2007 - May 2013

  Manage expense, escrow, and rental accounts. Organized work schedules for up to fourteen agents. Managed agent’s properties on The Northwest Arkansas Multiple Listing Service. Preformed day-to-day administrative work including answering phones/faxes/emails, filing, scheduling property showings, and running errands. Manage expense, escrow, and rental accounts. Organized work schedules for up to fourteen agents. Managed agent’s properties on The Northwest Arkansas Multiple Listing Service. Preformed day-to-day administrative work including answering phones/faxes/emails, filing, scheduling property showings, and running errands.



Arvest Bank

• Banking
• 700 & Above Employee

• Teller

  • Jun 2005 - Feb 2007

  Worked one on one with customers to help solve their financial problems such as: balancing checkbooks, making deposits, check cashing, account closings, money wires, and ordering foreign currency. Provided sincere and friendly customer service to each customer. Explained policies and procedures courteously and patiently to resolve complaints or referred customers to the proper area. Maintained a balanced cash drawer following established guidelines and security procedures daily. Built customer relationships by actively listening and discovering clues that might reveal sales opportunities.