Experience

IAX SERVICES

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Manager

  • Nov 2017 - Present

  Work as Sales Manager and IT Consultant for Microsoft ERP, CRM, SharePoint, Backups and Disaster Recovery, Security Solutions etc. • Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs. • Ensuring the quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them. • Cold-calling to create interest in products and services, generate new business leads and arrange meetings. • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently. • Consulting – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, of end users utilizing primarily Microsoft Dynamics 365, NAV, GP or Customer Engagement Plan. • marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events. • Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals. • Developing effective sales plans using sales methodology. • Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale. • Meeting sales targets set by managers and contributing to team targets. • Utilize the resources of the Sales Department for the cost-effective delivery of Sales to the company. • Handling hardware or software problems and faults and referring on to specialist technical colleagues. • Responding to tender documents, writing proposals, reports and supporting literature. • Managing workload to organize and priorities daily and weekly goals. • Contributing to team or progress meetings to update and inform colleagues. • Collaborates with Country Manager to establish and control budgets for sales promotion. Show less



Techmind Solutions LLC

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager

  • Jan 2016 - Sep 2017

  Focus on Solution based sales like Security Systems, unified Communication, IT Infrastructure, Backup and Disaster Recovery, Virtualization, Data Consolidation, Cloud Solutions etc. • Manage a portfolio of accounts to achieve long-term success. • Develop positive relationships with clients. • Act as the point of contact and handle customers’ individual needs. • Generate new business using existing and potential customer networks. • Delivering sales presentations to high-level executives. • Attending client meetings. • Resolve conflicts and provide best possible comprehensive solutions to customers in a timely manner. • Supervise account representatives to ensure sales increase. • Report on the status of accounts and transactions. • Set and track sales account targets, aligned with company objectives. • Monitor sales metrics (e.g. quarterly sales results and annual forecasts). • Suggest actions to improve sales performance and identify opportunities for growth. • Achieving sales targets. • Completing administrative work, as required. Show less



Solar Force Systems LLC

• Dubai, United Arab Emirates

• Sales Executive

  • Feb 2012 - Dec 2015

  • Actively seeking out new sales opportunities through cold calling, networking and social media. • Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. • Set up meetings with potential clients and listen to their wishes and concerns. • Sells products by establishing contact and developing relationships with prospects; recommending solutions. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. • Prepares reports by collecting, analyzing, and summarizing information. • Maintains quality service by establishing and enforcing organization standards. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Negotiate/close deals and handle complaints or objections. • Contributes to team effort by accomplishing related results as needed. Show less



Roshi Computer Institute

• Karachi, Pakistan

• Front Office Manager

  • May 2007 - Jan 2012

  • Trains, cross –trains, and retrains all front office personnel. • Participates in the selection of front office personnel. • Schedules the front office staff. • Maintains working relationships and communicates with all departments. • Maintains master key control. • Verifies that accurate classroom status information is maintained and properly communicated. • Resolves student’s problems quickly, efficiently, and courteously. • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. • Works within the allocated budget for the front office. • Enforces all cash-handling, check-cashing, and balance. • Conducts regularly scheduled meetings of front office personnel. • Prepare performance reports related to front office. • Monitor high balance students and take appropriate action. • Ensure implementation of all institute policies and rules. • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. • Prepare revenue and occupancy forecasting. • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. • Ensure that employees are always, attentive, friendly, helpful and courteous to all students. • Maintain required pars of all front office and stationery supplies. • Review Front office log book and students feedback forms daily. • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Show less