Alia Shahin

Implementation & Support / Java Development Team Leader at Xocialive
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Contact Information
us****@****om
(386) 825-5501
Location
SA
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Experience

    • Jordan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Implementation & Support / Java Development Team Leader
      • Oct 2020 - Present

      Project under this position:1-MOF UGP Integration(SARF) :G2G Integration between ministry of finance and public sector to submit all payments of workers in the government sector using (SARF),payments are made through banking transfers under the Saudi system.• Integrated MOF with more than 70 public sector on SARF• Build adapters to integration with ERP systems like Oracle EBS , SAP , MS Dynamics• Trace complex problems with third parties. (MOF, NIC, NTIS, SAMA)• Communicate with MOF for CR testing and agency enablement.Xocia Plugin for SARF (X4SARF): highly flexible Plugin that supports various payroll systems adaptors and built custom adapters (SAP ORACLE, ORACLE EBS, MS Dynamic) where required for each governmental agency to be on-boarded • Lead development team in SARF/X4SARF development.• Lead implementation and support to implement and support X4SARF on client environments. • Lead the team on training and educating the client with the product.Roles under this position:• Plan and facilitate all the activities (installations, upgrades and daily support). • Approve all releases before implementation.• Ensure that SLAs are complied with per agency.• Activate QA role and report bugs on DevAzure, assign to developers.• Conduct and lead client virtual and on-site meetings, workflow.• Define key performance indicators (KPIs) and align them with critical success factors (CSFs).• Manage the Incident management system (Freshdesk) and enforce the Incident Management process workflow.• Ensure that SLAs are complied with per agency.• Act as an escalation path for implementation projects• Reduce repetitive cases by applying a permanent solution. (development fixes/ changes on client environment)• Prepare monthly reports for system upgrades and client tickets.• enrich knowledge base repository for the team.• Build and Maintain Strong Client Relationships.

    • Senior Java Developer
      • Sep 2016 - Oct 2020

      • Translate business details, technical specifications and design for ETS programs into code.• Full Stack Development for the needed business in ETS.• Build integration services with ETS third parties (MOL, GOSI, NLG, NOOR…etc).• Deploy the output on the server.• Go through testing cycle and supporting the QA team.• Deliver the need updates and the new modules.• Support the owners and admins (system users), Solve production issues and enhance the code.• Go through testing cycle, implementation, support, and enhancements.• Lead development team in SARF development.• Lead technical support team to provide an efficient support to over than 70 agencies on daily basis for SARF integration system.Project under this position: 1- SARF: G2G Integration between MOF and public sector to submit all payments of workers in the government sector using (SARF),payments are made through banking transfers under the Saudi system.• Send payrolls to MOF• Notify Agency with the payroll status and updates2- SPS(HRDF):Human Resources Development Fund HRDF- Employment and Training System(ETS) it aims to support the efforts of national workforce and employment in the private sector by :• Providing subsidies in order to support the national workforce.• Participation and contribution in the costs of supporting the national workforce and training to the private sector jobs• Cover a ratio of the salary of those who are employed in the private sector after supporting and training them.

    • Jordan
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Java Developer
      • Jul 2015 - Aug 2016

      E-Payment Solutions and Services• Applied Payment Card Industry Data Security Standard (PCI DSS), on our projects.• Handling Key Management for POS payment.• Support Integrations with third parties (ENOC and NBAD).• Configure terminal (POS) machines using TMS.

    • Java Developer
      • May 2013 - Jun 2015

      STS PayOne:E-Payment Solutions and Services• Created and designed web/mobile friendly pages (Apple, Android, Blackberry mobiles, tablets and pcs). • Created routing methods for the merchant requests to the payment gateway.• Worked with the Payment Cycle through Visa, MasterCard, e-Dirham cards (GII cards).• Implemented payment using e-wallet, e-mobile and tokens.

    • Java Developer
      • May 2012 - Apr 2013

      • JEE Web Application development • Migrating systems from OracleForms to ADF Applications • JEE Web Application development • Migrating systems from OracleForms to ADF Applications

    • Jordan
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Trainee
      • Jun 2011 - Sep 2011

      • .Net4 development. • SharePoint administration. • .Net4 development. • SharePoint administration.

Education

  • Al-Balqa’a Applied University
    Bachelor of Science
    2008 - 2012

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