alia natashah
Information Technology Help Desk at Q3 Aurelia- Claim this Profile
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Bio
Experience
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Q3 Aurelia
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Singapore
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Information Technology & Services
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1 - 100 Employee
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Information Technology Help Desk
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Nov 2020 - Present
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Malaysian Textile and Apparel Centre
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Malaysia
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Retail Apparel and Fashion
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1 - 100 Employee
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Information Technology Intern
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Jun 2020 - Sep 2020
Scope of work : Assigned into IT department to perform all tasks related to information technology such as doing installation and configuration of desktop computers and laptops, run the Windows update and BIOS update for all PC in the office, test the hardware such as router, printer, laptops and PCs, trouble shoot email, Microsoft word, printer and internet problem and also set up printer with network IP address. Also create bunting and brochures for career fair, set up the network connection for online meeting. Setup equipment for meeting such as laptops, VGA cables, projector, LCD, webcam and speaker. Solve if any problem arise during video conference, physical meeting and also being a host for meeting/ webinar using Zoom and MS Team
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Mesiniaga Berhad
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Malaysia
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IT Services and IT Consulting
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500 - 600 Employee
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Information Technology Support Services
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Feb 2020 - May 2020
Scope of work : Assigned into ITTS development & services unit. Install a new full set of desktop computer for staff and service counter of EPF office. Transfer data from old PC to new PC using point to point, remove old PC and do installation and configuration of new hardware and several software according to user need on new PC. Upgrade the PC from Windows 7 to Windows 10, Microsoft Office, any other apps required and any other system needed different on each user. Trouble shoot if any problem arise during the installation and upgrade process. Perform user testing according to engineer check list.
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Assistant Graphic Designer
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Nov 2016 - Feb 2017
Scope of work : Shoot, edit and print the customer's photo including passport, wedding photo and also family photo. Design posters for birthday and school event. Have experience in handling large scale printing using high quality printer for architecture plans, banners, stickers and multiple size of photo printing. Scope of work : Shoot, edit and print the customer's photo including passport, wedding photo and also family photo. Design posters for birthday and school event. Have experience in handling large scale printing using high quality printer for architecture plans, banners, stickers and multiple size of photo printing.
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Perbadanan Perpustakaan Awam Negeri Perak
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Malaysia
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Libraries
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1 - 100 Employee
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Information Technology Intern
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Jun 2016 - Aug 2016
Scope of work : Assigned into IT Unit which control all library’s network connection and solve the technical problem. Installed Windows 10 in five Notebook to be used by guest at UTC Library. Designed poster, banner, tagging, bookmark and flyer for all library event. Being a trainer of Adobe Photoshop Workshop that involved 30 participants from librarians around Perak. Scope of work : Assigned into IT Unit which control all library’s network connection and solve the technical problem. Installed Windows 10 in five Notebook to be used by guest at UTC Library. Designed poster, banner, tagging, bookmark and flyer for all library event. Being a trainer of Adobe Photoshop Workshop that involved 30 participants from librarians around Perak.
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Shop Assistant
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Sep 2013 - Jan 2014
Scope of work : Being a cashier and responsible to count closing sale. Calculate the amount of stock and label new items according to sale price. Promote the items in all social media such as Instagram and Facebook. Serve customers and help them choose the right clothes and make suggestions to them. Scope of work : Being a cashier and responsible to count closing sale. Calculate the amount of stock and label new items according to sale price. Promote the items in all social media such as Instagram and Facebook. Serve customers and help them choose the right clothes and make suggestions to them.
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Education
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Universiti Teknologi MARA
Bachelor's degree of Computer Science, Data Communication and Networking -
Universiti Sultan Azlan Shah, Kuala Kangsar, Perak.
Diploma of Computer Science and Networking, Computer Science