Operations Manager

• Mar 2019 - Present

Director Of Operations

• Nov 2017 - Present

Certified DA Trainer

• Oct 2017 - Present

Business Field Consultant & Operations Technology Lead

• Sep 2013 - Nov 2017

Maintain reputation by assuring compliance with Subway regulations by visiting stores and evaluating daily operations. Achieves franchise operational objectives by contributing information and analysis to functional strategic plans via store visits; writing and completing action plans; implementing franchise restaurant production, productivity, quality, and customer-service standards; identifying and resolving problems.

Manager

• Jan 2002 - Jul 2013

Responsible for opening and closing store and managing employees.-Conducted inventory and place food orders, Maintained high standards of customer service during high-volume fast paced operations. Built loyal clientele through friendly interactions and consistent appreciation. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times. Saw sales rise for five straight months.

Assistant Manager

• 2001 - 2002

Responsible for opening and closing store, managing and training employees, preparing bank deposits. Conducted inventory and purchased food and supplies. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times. Trained 20-25 new employees. Assisted in the hiring process of new employees.