Experience

Shami Eye الشامي للعيون

• Jordan
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2019 - Present



IAN For Investment

• Amman

• Marketing & Retention Manager

  • Jun 2017 - Jul 2019

  Duties: Marketing & Retention 1- Developing marketing team to implement strategy & delivering on objective. 2- Identifying key marketing opportunities. 3- Online campaign ,website ,digital marketing through social media. 4- Managing conference and event activities. 5- Managing financial budget. 6- Improving business development activities . Duties: Marketing & Retention 1- Developing marketing team to implement strategy & delivering on objective. 2- Identifying key marketing opportunities. 3- Online campaign ,website ,digital marketing through social media. 4- Managing conference and event activities. 5- Managing financial budget. 6- Improving business development activities .



Ian for Investment

• AMMAN / Jordan

• Chief Dealer

  • Jun 2015 - Jun 2017

  1- Preparing financial report on a daily basis. 2- Sharing information with client and colleagues and analyzing market trend 3- staying up to date with financial news related to the product including different currencies.stock ,gold silver , oil and gas . 4- analyzing research data and financial reports analysis. 1- Preparing financial report on a daily basis. 2- Sharing information with client and colleagues and analyzing market trend 3- staying up to date with financial news related to the product including different currencies.stock ,gold silver , oil and gas . 4- analyzing research data and financial reports analysis.



fiber bussiness solution

• Amman Governorate, Jordan

• Customer Service Representative

  • Aug 2014 - Jun 2015

  Project Mobily Customer Service 1-Resolve customer complaint via phone ,email , or social media 2- Use telephone to reach out to customer and verify account information. 3-Great customer warmly and ascertain problem r reason for calling. 4- Cancel or upgrade account. 5- Assist with placement of orders, refunds, or exchanges. Project Mobily Customer Service 1-Resolve customer complaint via phone ,email , or social media 2- Use telephone to reach out to customer and verify account information. 3-Great customer warmly and ascertain problem r reason for calling. 4- Cancel or upgrade account. 5- Assist with placement of orders, refunds, or exchanges.



sedra palace

• Jordan

• Front Desk Receptionist

  • Aug 2013 - Jul 2014

  Front Desk Receptionist 1- Great guest and patrons as they arrive. 2- Ask if guest have a prior booking 3- manage the registration process 4- Ask for identification and ensure that the provide credentials are accurate 5- compute bills and take payment 6- manage accurate accounting pf all rooms 7- take a reservation over the telephone ,through email and in person Front Desk Receptionist 1- Great guest and patrons as they arrive. 2- Ask if guest have a prior booking 3- manage the registration process 4- Ask for identification and ensure that the provide credentials are accurate 5- compute bills and take payment 6- manage accurate accounting pf all rooms 7- take a reservation over the telephone ,through email and in person