Experience

iCrowdNewswire

• United States
• Information Services
• 1 - 100 Employee

• Operations Team Lead

  • Apr 2021 - Present

  - Responsible for handling the basic everyday task of the Operations Department.- Responsible for managing JIRA.- Responsible for overseeing all activities within a team.- Responsible for deciding how to approach tasks and develop a plan to accomplish them.- Responsible for distributing information to team members and stakeholders.- Responsible for keeping track of and structuring various tasks, employees, and documents.- Responsible for determining the goals that members will work toward.- Responsible for resolving queries of support editors, account managers, and clients.- Taking responsibility for the Editorial and Operations Department here at iCrowdNewswire.

• Operations Support

  • Mar 2020 - Apr 2021

  Here is the Break down of my Daily Tasks:- Managing Word Press.- Managing JIRA.- Managing Google and Excel Sheets within the department.- Handling Daily Publications.- On-Page SEO.- Following Compliance Policies.- Conducting Training Session for New Recruits.- Acting as a backup for Account Managers.