Experience

Royal Brisbane & Women's Hospital Foundation

• Australia
• Fundraising
• 100 - 200 Employee

• Human Resources Advisor

  • Mar 2022 - Present

  RBWH serves more than 1 million people each year. It is Queensland’s largest and best hospital. As the charity supporting RBWH, other hospitals and life-saving research, RBWH Foundation exists to connect those who wish to give with the most potent opportunities to make a difference, now and in the future. My role is to ensure the Foundation is equip with a high performing, caring workforce that supports the Foundation to have the greatest impact. I coordinate all aspects of the employee lifecycle with particular personal interest in business improvement and growth, capability development and case management. But the best part of my job, is knowing everything we do is helping to support those who need us most.



Indigo Soul Wellness

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• CEO & Founder

  • Feb 2018 - Present

  In 2018 I transitioned from government after 12 years to establish a wellness centre in the heart of Brisbane that supported our community to grow, connect and flourish. Four years later Indigo Soul Wellness is a sought after Wellness Centre that is home to some of the best practitioners, staff and teachers in Brisbane. I am the founder and sole owner of Indigo Soul Wellness. I have set up the business using a customer-centric model using Design Thinking methodologies and experience in Human Resources. This allowed me to establish best practices, polices and processes centred around the experience of the customer experience. The business now sees hundreds of people per week, changing one life at a time. You can see more about it here - www.indigosoulwellness.com or google Indigo Soul Wellness to see our reviews.



Department of Transport and Main Roads

• Australia
• Government Administration
• 700 & Above Employee

• Principal Advisor (Human Resources)

  • Nov 2017 - Mar 2019

  I provided high-quality and timely operational human resources management advice and services to leaders and staff across government branches (approximately 500 people) to enhance the ability of these business areas to deliver their core business through the effective use of human resources. I was sought out and appointed to this role to restore confidence in the ability of the HR team to provide meaningful, timely advice as well as regaining them a seat at the table when important decisions were being made. Our focus was on producing exceptional customer experience, regaining trust, reducing red tape and culture and morale. This saw our customer satisfaction sky rocket with increased trust and visibility in projects and business decisions. I pride myself on my ability to bring staff on an improvement journey while building their skills and capability along the way.My primary duties in leading the Human Resource Services team is providing advice on (but not limited to) the following:• Human resource management issues - including complex case management and industrial relations. • Establishment management - including FTE management, job evaluation management, recruitment and selection, and performance management. • Recruitment and selection, both the undertaking and the building of policies and procedures that supported excellent recruitment. • Remuneration, conditions and leave advice. • Ceasing employees – developed procedures to capture data, records complaints and gain feedback.• Application and implementation of human resource policies, strategies, and processes – including maintaining HR records. • Performance Management plans of both my direct reports and other employees in the organization. I developed a template that enabled employees to complete easily, managers to monitor and HR to enforce if need be. • Develop and continuously improve HR data and metrics reporting for the leadership team and manage to trust and use in making business decisions.

• Principal Advisor to the Chief HR Officer

  • Jan 2014 - Nov 2017

  As Principal Advisor to the Chief HR Officer (CHRO) I acted on behalf of the CHRO on all matters with limited to no direction. I provided strategic and authoritative support and advice by providing timely and specialist advice on major portfolio issues, priorities, policies and key issues relating to the effective management of the Branch and program responsibilities.I provided strategic and authoritative advice to the CHRO and the Branch Management Team to achieve business outcomes, and continually improve the performance of the branch, division and the department. I actively managed the branch establishment and budget and was often the first point of contact for advice on establishment realignment, available expenditure and operational HR advice.

• Senior Advisor (Strategy and Renewal)

  • Jan 2013 - Jan 2014

  The Strategy and Renewal team was established to lead the implementation of the Transport and Main Roads (TMR) Renewal Program influenced by the Commission of Audit Final Report of which 52 recommendations impacted TMR. The TMR Renewal Program outlined how the department was transforming ICT systems, the way it accessed goods and services and how it focused sharply on customer interactions to provide a better experience.Key Achievements:Internal Business Case for Board of ManagementBudget ManagementD-G Innovation Challenge

• Principal Advisor (Human Resources and Governance)

  • Oct 2012 - Jan 2013

  Working for the General Manager, Human Resources and Governance I provided strategic advice on a range of corporate services.

• Senior Advisor (Finance)

  • May 2008 - Oct 2012



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Jan 2006 - Mar 2008