Ali Karamali
Junior System Administrator at Sooran_IT- Claim this Profile
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English Full professional proficiency
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Persian Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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HPE ATP - Hybrid IT Solutions V2
Self-Study From Official BookJan, 2023- Oct, 2024 -
Asterisk VoIP
Self-Study From Official Book -
Cisco Certified Network Associate Routing and Switching (CCNA)
آموزشگاه کندو -
CompTIA Network+
آموزشگاه کندو -
Docker Certified Associate (DCA)
Self-Study From Official Book -
Microsoft Certified Systems Administrator (MCSA)
Cando Training Center -
Microsoft Certified Systems Engineer: Security (MCSE)
Cando Training Center -
MikroTik Certified Network Associate (MTCNA)
آموزشگاه کندو -
MikroTik Certified Routing Engineer (MTCRE)
Self-Study From Official Book
Experience
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Sooran_IT
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Iraq
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Information Technology & Services
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1 - 100 Employee
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Junior System Administrator
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Jun 2022 - Present
- Expert-level support for multi-domain Active Directory environments. - Managing user accounts, security groups, and domain trusts across multiple domains. - Maintained email services, addressing issues related to email delivery, spam filtering, mailbox quotas. - Network troubleshooting for routers and switches, ensuring uninterrupted network connectivity. - Managed and configured Cisco switches, ensuring reliable and efficient network connectivity. - Deploy monitoring system to provide real-time visibility of company's network infrastructure. - Configured PBX infrastructure, including defining system architecture, and configuring call routing. - Established a call center with robust reporting capabilities, 3-second reduction in customer wait time - Resolved user-reported problems through analysis, testing, and troubleshooting. - Support for Windows and Linux-based servers, guaranteeing stability, security, and performance. - VM creation, configuration, and management, ensuring consistency and streamlined operations. Show less
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sorena-co
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Computer and Network Security
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1 - 100 Employee
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IT product essayist
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Jun 2022 - Jul 2022
- Collaborated with the sales and marketing teams to create proposals for the network company's products, ensuring alignment with customer requirements and business objectives. - Developed persuasive sales presentations and demonstrations to introduce and showcase the features, benefits, and unique selling points of the company's products to prospective customers. - Collaborated with the sales and marketing teams to create proposals for the network company's products, ensuring alignment with customer requirements and business objectives. - Developed persuasive sales presentations and demonstrations to introduce and showcase the features, benefits, and unique selling points of the company's products to prospective customers.
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Roham Cooperation
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France
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Individual and Family Services
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Junior Network Administrator
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Feb 2022 - Jun 2022
- Configured Cisco switches, implementing LAN switching protocols. - Implemented robust port security measures and other network security protocols to enhance security of the organization's network infrastructure. - Collaborated with the network team to develop and implement network security protocols, including VLAN segmentation, access control lists (ACLs), and firewall rules, to protect against unauthorized access and potential security threats. - Troubleshoot technical issues for +1000 users, delivering prompt resolutions and excellent customer support. - Created network diagrams and documented network configurations. - Maintaining accurate and up-to-date records for future reference and troubleshooting. - Documented network services, including IP addressing schemes, DNS configurations, DHCP settings, and firewall rules, facilitating efficient management and troubleshooting of network services. Show less
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Network Operations Center (NOC)
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Jul 2021 - Mar 2022
- Monitored network infrastructure, web services, bandwidth utilization, and VoIP system, maintaining optimal performance and identifying any issues or bottlenecks. - Conducted regular analysis of monitoring data to identify trends, patterns, and areas of improvement, leading to proactive capacity planning and optimization of network resources. - Worked closely with team members and other IT departments to collaborate on ticket resolution and escalate issues when necessary. - Communicated with end-users to gather necessary information, troubleshoot issues remotely, and provide timely updates on ticket progress. - Conducted regular checks and maintenance of the server room to ensure optimal performance and reliability of the company's IT infrastructure. - Monitored the overall health and temperature of servers and equipment in the server room using monitoring tools and systems. Show less
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Education
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2021 -
Islamic Azad University of Rudehen
Bachelor's degree, Computer Engineering
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